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Check your sync speed

Your sync speed, also known as your line speed, is the maximum speed at which your router can connect to the internet. It's determined by how far away you are from the local telephone exchange and can change each time you reboot your router.

Your sync speed will always be higher than your actual (throughput) broadband speed. If you want to check your throughput speed, head over to our speed checker

 

Which router do I have?

Your router's make and model is on the sticker on the back of your router. The make comes first (e.g. Huawei) followed by the model (e.g. HG633). These instructions are only for customers with TalkTalk routers. If have an Openreach modem or your router isn’t from TalkTalk, please check your manual or the manufacturer’s support site for more details.

  1. Open your browser and type in 192.168.1.1 to go to the router admin page
  2. Login with your router username and password. You’ll find these on the sticker underneath the removable settings card on back of your Wi-Fi Hub
  3. On the Dashboard page, look at the My Internet Connection section
  4. You'll be able to see your upload and download speeds underneath the Current speed* heading

*Current speed for the Wi-Fi Hub will not be visible for Faster 150 Fibre or UFO customers.

 

  1. Open your browser and type in 192.168.1.1 to go to the router admin page
  2. Now enter your router username and password. You can find these on the sticker on the back of your Super Router
  3. Select Home from the top toolbar
  4. Underneath the UpLink/DownLink heading, you'll be able to see your upload and download speed next to Data Rate

 

  1. Open your browser and type in 192.168.1.1 to go to the router admin page
  2. Now enter your router username and password. You can find these on the sticker on the back of your Super Router
  3. Choose Check my Internet Connection Status
  4. Under the Line Quality heading, you'll be able to see your Upstream line rate (upload speed) and your Downstream line rate (download speed)

 

  1. Open your browser and type in 192.168.1.1 to go to the router admin page
  2. Enter your router username and password
    Your default username and password is admin.
  3. Select Summary from the options to the left
  4. Now choose the ADSL Summary tab
  5. Next to ADSL line speed (kbps), you’ll see your upload (up) and download (down) speeds

 

  1. Open your browser and type in 192.168.1.1 to go to the router admin page
  2. Enter your router username and password
    Your default username and password is admin.
  3. Select Summary from the options to the left
  4. Now choose the ADSL Summary tab
  5. Next to ADSL line speed (kbps), you’ll see your upload (up) and download (down) speeds

 

 

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