Setting up your email client for the first time can seem a little complicated, but once you know the basics, you can get yourself up and running in no time.
You have two options when setting up your email account on a device and our suggestion is to use IMAP, this is a good idea if you use lots of devices to access your emails and if for any reason, you have an issue with your client/device you'll still be able to access your emails using TalkTalk Mail. We've made it easy for you so no matter which email domain you have you should use TalkTalk settings below, we recommend to use TLSv1.2:
|Account Type||IMAP (recommended)||POP3|
|Log in /Username||email address||email address|
|Incoming mail server||mail.talktalk.net||mail.talktalk.net|
|Outgoing mail server||smtp.talktalk.net||smtp.talktalk.net|
When you configure the (Incoming) Authentication in Advanced Settings: select “Password” or “Normal password” (make sure you do not use “MD5” or “Encrypted password”). If you use Outlook, please make sure the “Secure Password Authentication (SPA)” checkbox is not ticked in your account settings as we do not support SPA. Outbound Authentication can be optional but we recommend to use SMTP Auth.
To Switch your settings from POP3 to IMAP, the below steps should help you make the move.
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