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Fix a dropping broadband connection

If your Wi-Fi keeps dropping out unexpectedly, the first thing to do is run a health check to see if there are any problems with your line. Then take a look at our tips below for getting a more stable broadband connection.

New to TalkTalk or just upgraded to fibre? your line will go through a stabilisation period which can last up to two weeks. It's normal to experience varying speeds and occasional drops in your connection during this time.


Got Future Fibre?

Get help with your services over at our Future Fibre Support Hub



Our game-changing Wi-Fi Hub

Whether you’re streaming a box-set in the living room or gaming in the bedroom, you just want Wi-Fi that works. So say hello to the TalkTalk Wi-Fi Hub. Packed with more of the latest tech, it offers our fastest, strongest, most reliable Wi-Fi connection ever. 

Buy now          Upgrade to Fibre



Still need help?

We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options

My Account

View your bills & keep tabs on your usage.

Service ​Centre

New: See how your connection is performing.


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