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Fix a dropping broadband connection

If your Wi-Fi keeps dropping out unexpectedly, the first thing to do is run a health check to see if there are any problems with your line. If there's no concerns with your line, then take a look at our tips below for getting a more stable broadband connection.


TalkTalk PLUS Customer? Get support and chat with us in the PLUS app. Download the app to contact us or manage your account.


New to TalkTalk or just upgraded to fibre? Your line will go through a stabilisation period which can last up to 10 days. It's normal to experience varying speeds and occasional drops in your connection during this time.


Got Full Fibre?

Get help with your services over at our Full Fibre Support Hub



Our game-changing Wi-Fi Hub

Whether you’re streaming a box-set in the living room or gaming in the bedroom, you just want Wi-Fi that works. So say hello to the TalkTalk Wi-Fi Hub. Packed with more of the latest tech, it offers our fastest, strongest, most reliable Wi-Fi connection ever.    

Upgrade to Fibre