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How do I block unwanted callers?

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If you’re experiencing nuisance callers, then take a look at the below features to help block unwanted calls and learn more about how to report a scam caller.

 

CallSafe

CallSafe is the perfect way to stop nuisance callers. It’s completely free and you can use it to screen and block unwanted calls. Every time you get a call, CallSafe checks to make sure it's someone you want to hear from. The caller is then either:

  • Approved and put straight through to you.

  • Blocked so that your phone doesn't ring.

  • Screened to confirm who they are.

Before you start using CallSafe, please check that you meet our compatibility requirements

 

Last Caller Barring

Last Caller Barring is another great way to block unwanted callers. You can use it to block the last number that called you or you can enter specific numbers you want to bar, all for free.

Whenever someone tries to call you from a blocked number, they will hear a recorded message and you won't be disturbed by the call. You can block up to 100 different numbers using this feature.

Take a look at our article for more information on setting up and using Last Caller Barring.

How do I report a suspicious call?

We take scam calls very seriously, so if you have been receiving them, please don’t hesitate to report them to us. You can report aggressive and persistent marketing calls, persistent silent or abandoned calls or calls you think could be scams. To report a number that you think may be suspicious call: 0800 083 2710 or you can select the button below to tell us the number and the details.

 

 Check and report

Last year in the UK, 11 billion pounds was taken by fraudsters. It’s a growing problem and we want to put the scammers out of action.

With Check and Report, we help you take control of your call security. Now you can check who called you, and if it’s a troublesome caller, report them to us and we’ll do the rest.

 


What else can help?

In addition to CallSafe and Last Caller Barring, you may find some of our other call features helpful when it comes to dealing with nuisance callers.

Find out more about:

 Need more information or help? Take a look at our guide to handling nuisance calls for further assistance.

Need to speak to our team?

Our experts are here to help, select one of the following contact options:

To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.

- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature

TalkTalk Correspondence Dept
PO Box 675
Salford
M5 0NL

All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.


​Christmas Opening Hours 

Over the festive period our technical support team will be on hand 24/7 as normal however our customer service team will be open as follows:
24th - 8am till 6pm
25th - Closed
​* 26th - 9am till 7pm​

Call us for free on: 0345 172 0088

Make sure you have your account details to hand when you call.

Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088


​Christmas Opening Hours 

Over the festive period our technical support team will be on hand 24/7 as normal however our customer service team will be open as follows:
24th - 8am till 6pm
25th - Closed
​* 26th - 9am till 7pm​