It's important to keep up to date with your bill payments to avoid any restrictions to your service. We've made it easy to see when your next payment is due.
Select one of the options below for more information on how to manage your bills and payments.
Simply log into My Account and select Bills & Payments, and the due date will be shown on your latest bill.
If you don't pay your bill on or before your payment due date, we'll email you to remind you about the outstanding balance on your account and a late payment charge of £12.50 will be added to your next bill. If we still don't receive payment, we'll get in touch with you again and your services may be restricted or disconnected. For more information, check out our article, Restriction to your services.
Setting up a recurring card payment like a Direct Debit is the best way to avoid late payment fees. With a recurring payment, your balance will be taken automatically each month on your due date.
You can change your payment due date in My Account to a date that better suits you.
If you're struggling to pay your bills, we're here to help you find a solution — simply login to My Account to see what options are available to you. We may be able to offer you a payment extension, which means we can give you a bit more time to pay your bill. You can pay as little or as much as you like, as long as the full outstanding balance is paid by the date you commit to pay by. If you still think you need longer to pay, we're here to help, so don't ignore it; please get in touch via chat in My Account.
Select one of the options below for more information on how to manage your bills and payments.
Simply log into the TalkTalk PLUS app, and on the More tab, select the Payment Details option. Your payment due date will be displayed below your payment details.
If you don't pay your bill on or before your payment due date, we'll email you to remind you about the outstanding balance on your account and a late payment charge of £12.50 will be added to your next bill. If we still don't receive payment, we'll get in touch with you again and your services may be restricted or disconnected. For more information, check out our article, Restriction to your services.
Setting up a recurring card payment like a Direct Debit is the best way to avoid late payment fees. With a recurring payment, your balance will be taken automatically each month on your due date.
You can change your payment due date in the TalkTalk PLUS app to a date that better suits you.
If you're struggling to pay your bills, we're here to help you find a solution — simply log in to the TalkTalk PLUS app and have a chat with us. We may be able to offer you a payment extension, which means we can give you a bit more time to pay your bill. You can pay as little or as much as you like, as long as the full outstanding balance is paid by the date you commit to pay by. If you still think you need longer to pay, we're here to help, so don't ignore it; please get in touch via chat in the TalkTalk PLUS app.
App shortcuts
Scan the QR code or select the link below to chat to us in the TalkTalk PLUS app.
TalkTalk PLUS app Message Centre QR code
Chat to us
If you need further assistance with your TalkTalk PLUS service, chat with our PLUS support team.
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You can chat with us seven days a week. Alternatively, check out Contacting TalkTalk for other ways to talk to us.
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We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options