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Setting up and positioning your Wi-Fi Booster

We hope your new Wi-Fi Booster arrived safe and sound and you're excited to get set up! We've provided everything you need below to help you get up and running as quickly as possible. First, check out the setting up section to get you started (Or the Setting up V2 section if you've got our newest Wi-Fi Booster). Next, find out how to position your Wi-Fi Booster to achieve the best performance. If you're seeing something not covered in the setup instructions, our lights guide covers the common light combinations you might see during setup or once you've finished setting up. Finally, if you're seeing something on your Booster that isn't covered in this article, our Troubleshooting guide will cover any remaining concerns you might experience while using the Wi-Fi Booster.

 

It's best to initially connect the Wi-Fi Booster with your Wi-Fi Hub in the same room. That way, you can be sure they are paired correctly before finding the right spot for the Booster.

Step 1

Connect the power supply to the Wi-Fi Booster, plug it into a mains socket and switch on. The left LED (indicating power) will turn white. Wait for one minute until the central LED flashes red.

Plug in the Wi-Fi BoosterPlug in the Wi-Fi Booster

 

Back of Wi-Fi HubBack of Wi-Fi Hub

Step 2

On your Wi-Fi Hub, press and hold the circular WPS button  on the back for 3 seconds, then let go. The LED will flash orange.

 

 

Step 3

Go back to the Wi-Fi Booster and briefly press the circular WPS button on the left hand side. This will connect the two devices together. It usually takes about 30 seconds. During this time, you will see the central LED flash green. When that LED changes to solid green, they are connected.

 
WPS buttonWPS button

 

 

Wi-Fi Booster lightsWi-Fi Booster lights

Step 4

When the devices are paired, your Wi-Fi Hub will show a white LED and the Wi-Fi Booster will show three lights: white (power on), green (signal strength) and white (Wi-Fi connected).
If you're setting your Booster up for the first time, it will likely perform an update — you should see all three LED lights flashing if this is the case. We recommend not performing any further steps until the lights have stopped flashing.

 

 

Step 5

Now you can power off, unplug the Wi-Fi Booster and move it to where it will provide the best coverage.

 

 

It's best to initially connect the Wi-Fi Booster with your Wi-Fi Hub in the same room. That way, you can be sure they are paired correctly before finding the right spot for the Booster.

Step 1

Connect the power supply to the Wi-Fi Booster, plug it into a mains socket and switch on. Wait for the light (underneath the Wi-Fi Booster) to change to a steady orange glow.

Plug in the Wi-Fi BoosterPlug in the Wi-Fi Booster

 

Back of Wi-Fi HubBack of Wi-Fi Hub

Step 2

On your Wi-Fi Hub, press and hold the circular WPS button on the back for 3 seconds, then let go. The LED will flash orange.

 

 

Step 3

Go back to the Wi-Fi Booster and press the circular WPS button on the left hand side for 5 seconds. This will connect the two devices together. It usually takes about 30 seconds. During the pairing, the light underneath the Wi-Fi Booster will flash blue. When the light underneath the Wi-Fi Booster turns a steady blue, they are connected.

 
WPS buttonWPS button

 

 

Step 4

Now you can power off, un-plug the Wi-Fi Booster and move it to where it will provide the best coverage, while still having a strong connection to the Wi-Fi Hub.

 

 

 

 

If you've encountered a different light pattern than described earlier in this article, we've got you covered. We'll go over some of the common light combinations below, but if you're experiencing anything different, take a look at our Troubleshooting guide to help diagnose the problem.

The Wi-Fi Booster V1 has three lights on it:

  • A white 'Power' LED light
  • A tricolour 'Signal' LED that displays the quality of link between any other hubs or extenders in your network
  • A white 'Wi-Fi' LED light
The table below shows you what each light combination means once the device has been switched on.
Power
Signal
Wi-Fi
Status
White Green White Successfully paired.
White Orange White Successfully paired but the connection could be slightly improved. Please move the Wi-Fi Booster closer to the Wi-Fi Hub, if possible.
White Red White Connection to Wi-Fi Hub is poor – please move the Wi-Fi Booster closer to the Wi-Fi Hub.
White Flashing Red Off Waiting to be paired.
White Flashing Red Flashing White Pairing has started – this may
take a couple of minutes.
White Flashing Green White Pairing in process.
White Flashing Red White Lost connection to Wi-Fi Hub. Please check your Wi-Fi Hub is switched on.
Flashing White Flashing Green/Orange/Red Flashing White Update in progress.  Please do not turn off your Wi-Fi Booster. This will only take a few minutes to complete.

 

Wi-Fi Booster V2 status light guide

If you're using the new Wi-Fi Booster V2, this has a single status light which will show the status differently during setup and to indicate signal strength when in use.

 

This table shows the setup light status for the Wi-Fi Booster V2 during setup
Colour Action Status
Orange Flashing Starting up
Orange Solid Ready to pair with W-Fi Hub
Orange Flashing Wi-Fi Booster configured but not connected – check Wi-Fi Hub
Blue Solid Connected to Wi-Fi, set up and ready
Blue Flashing Fast WPS pairing session started
Blue & Green Flashing blue and green Software update
Blue & Red Flashing blue and red Factory reset, ready to release button

 

Wi-Fi Booster V2 Signal strength light status

These light statuses will show for 10 seconds after pressing the WPS button on the Wi-Fi Booster.

 

This table shows the setup light status for the Wi-Fi Booster V2 while checking the signal strength.
Colour Action Status
Green Solid Strong signal
Orange Solid Medium signal
Red Solid Weak signal
Green Flashing Too close to Wi-Fi Hub
Red Flashing No signal

 

 

 

 

Positioning your Wi-Fi Booster

 

We hope you've now completed setting up your Wi-Fi Booster. Next, we'll talk about positioning the Booster — we've got some initial tips to help you find the ideal place for it in your home.

  • Placement is everything – Putting your Wi-Fi Booster too close to your main router won't yield any benefit, but place too far apart and they won't be able to communicate effectively. We recommend a distance of 10-50 feet / 3-15 metres between your Wi-Fi Hub and your Wi-Fi Booster.
  • You'll want your Wi-Fi Booster to be in a place with as few obstructions as possible. The Booster will spread your Wi-Fi signal further once connected, but you'll still have to be mindful of places with thicker (e.g. exterior) walls, large appliances, or furniture when deciding where to place your Booster.
  • Have a few preliminary locations in mind before you begin moving your Booster around. You might find that the first location you had in mind has an unexpected blockage to your signal, or it might be placed somewhere that doesn't provide optimum coverage throughout your home.

Once you've got an ideal location or two in mind, the steps below will tell you how to move your Wi-Fi Booster.

Step 1

Find an ideal position halfway between your existing Wi-Fi Hub and your ‘blank spot’ (the area of poor Wi-Fi coverage). It’ll need to be near a mains socket.

Plug in your Wi-Fi BoosterPlug in your Wi-Fi Booster

 

 

  Wi-Fi Booster lightsWi-Fi Booster lights

Step 2

Connect the power supply to your Wi-Fi Booster, plug it into a wall socket and switch on. The left LED (indicating power) will turn white.

 

 

Step 3

All done! After a minute or two, the Wi-Fi Booster will show three lights: white (power on), green or orange (signal strength), white (Wi-Fi connected). If your signal strength light shows in orange or red, you may need to place the Booster closer to your hub, or in a place with fewer obstructions to achieve the best performance.

 

 

If you're seeing something different to what's described above once connected, we have a Troubleshooting guide for some common behaviours your Wi-Fi Booster may showing during setup and while using the product.

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