Protect yourself and your family online with our award-winning software developed by Internet security specialist F-Secure. Recently improved, the SuperSafe Boost protects you against Internet threats including viruses, worms, spyware, phishing attacks, hackers and also includes parental controls.
You won't even need to worry about keeping the software up to date. SuperSafe updates itself automatically.
What is the SuperSafe Account?
SuperSafe Account allows you to manage the protection of your devices in one location. You'll have the ability to release your licenses in the Account, as well as invite your family to protect their devices. The SuperSafe Boost gives you the power to protect your devices in a number of ways.
You'll see the number of licenses you have, who they've been issued to and what devices have it.
If you're on our Simply Broadband, Essentials TV, Fast or Faster packages you can protect one of your devices completely free. You can protect up to 8 devices by purchasing the Supersafe Boost in My Account for £2. If you're a Plus TV customer you get a total of 8 Supersafe Boost licenses included in your package
The person you've shared a license with will receive an activation email including a link to create an account in order to join your group. Once the person has registered they can protect their devices. Other people who are in the group can view which of their own devices are protected by the SuperSafe Boost.
You as the main account holder can see all devices in the SuperSafe Account.
On the login page, you will see Forgot your password? this gives you the opportunity to change your password.
You can access your SuperSafe Account through My Account, which will direct you to the login page to sign in.
To view your information in your SuperSafe Account simply click Account details, which will show you the information you entered upon registration and the choices you've made in terms of the service notifications.
SuperSafe Boost features
|Loss & theft protection|
|Antivirus Virus Cloud-based scanning technology||
Automatically scans all files, applications, emails and downloads for up to the minute threat detection. When a new threat is identified, you're the first to be protected.
This is available on PC, Mac and Android
|Virus Clean-up tool||
Enhanced malware removal means viruses are immediately put into quarantine
This is only available on Windows PC
Lock and locate your device if lost or stolen
This is available on Android and iOS
Advanced protection, blocking applications and web pages that show malicious behaviour
This is available for Windows PC and Mac
Automatically checks network safety and alerts you if the network is not safe
This is available only on Windows PC
This is a security-enhanced search engine that provides website rating when searching online so you know what's safe and what's not.
Website checker - a safety rating is given to each website so you can avoid unsafe content even before you click.
Automatic filter - filtering out adult content and explicit images for child-friendly searching.
Browser friendly - works easily with Internet Explorer, Google Chrome and Firefox.,/li>
*Not available for mobile users.
Some websites are created to collect personal information
Browsing Protection checks every page you access before it loads on your mobile phone, tablet or PC. It marks every page as either Safe or Unsafe. Safe pages are uninterrupted, unsafe pages are blocked.
*This is available on Windows PC, Mac, Android, iOS and Windows Phone 8
Parental Control Browsing - stops access to websites you choose, based on content topics
White-list Browsing - create a list of websites your child is allowed to access
Time limits - Set times your children can go online or use Apps, games and social media
Safe apps - (Android only) - authorise what apps your child installs on their mobile or tablet, one by one
Call blocking - Blocks incoming and outgoing calls of your choice
Anti-theft - Protects your child's mobile phone and tablet
Locate child - Find your child if they're lost by locating them on a map from your mobile, tablet or PC
*This is available on Windows PC, Android and iOS
What is the SuperSafe Boost search?
The SuperSafe Boost Search is a security-enhanced search engine. While you search online, it provides you with a website safety rating, which is a great way to keep both your personal details and your devices protected from online threats. The rating will let you know which websites are safe and which to avoid - even before you click on the link.
When you have this feature enabled, it will check for known harmful websites such as phishing sites, which will try to steal your personal information and sites that spread malware.
The SuperSafe Boost Search automatically filters out explicit and adult images too, which makes it a more suitable search engine for children to use.
What's the difference between SuperSafe Boost and HomeSafe?
The HomeSafe and SuperSafe Boosts are two different tools which work in different ways. We recommend using them together to offer the best protection against online threats.
To learn more, read our HomeSafe Overview.
If you're experiencing problems using the SuperSafe Boost, take a look at SuperSafe Troubleshooting.
Our experts are here to help, select one of the following contact options:
View your bills, keep tabs on your usage and message our team.
Manage your boosts and check the status of your service.
08:00 - 22:00
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088