We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Using Alexa with TalkTalk TV

With the help of Amazon Alexa and the Alexa Skill, you can easily use your voice with your TV box. 

Once you've enabled the skill and paired your Alexa device (for example an Amazon Echo or other device with Alexa built-in) you can use Alexa from any area in your TalkTalk TV box.

It's really easy to setup. The on-screen instructions on the Alexa App, along with the TalkTalk TV menu, will simply guide you through each step.

TalkTalk TV 4K BoxTalkTalk TV 4K Boxtalktalk tv
4k box

TalkTalk TV BoxTalkTalk TV Boxtalktalk tv
box

TalkTalk TV Plus BoxTalkTalk TV Plus BoxTalktalk tv
plus box

 

If this is the first time you've set up an Alexa Skill, you may want to follow the guide below to get you going.

Step 1 - Find your pairing code

First things first, you need to find your pairing code on your TalkTalk TV 4K box:

Press the Alexa setup (speech bubble) button on your remote. 
or,

  1. Press the Home on the remote
  2. Select Alexa setup

Step 2 - Add the TalkTalk TV 4K Alexa Skill

  1. Open the Alexa app on your mobile
  2. Navigate to More and select Skills & Games
  3. Search for the TalkTalk TV 4K skill
  4. Enable the TalkTalk TV 4K skill
  5. Enter the code displayed on your TalkTalk TV box
  6. Tap OK

Once the code has been accepted, your box will automatically update to show the device has been paired.

Step 3 - Specify your Alexa devices

Once you've paired your TalkTalk TV 4K box with Alexa, you'll need to specify which Amazon Alexa devices you'd like to use. Follow the instructions on your mobile to complete this setup.

You're now set up to use Alexa with your TalkTalk TV 4K box.

 

Step 1 - Find your pairing code

First things first, you need to find your pairing code on your TalkTalk TV box:

  1. Press the Menu / youview button on the remote
  2. Press the up arrow to select Settings
  3. Go to the Connected devices and select Voice Control

Step 2 - Add the TalkTalk TV Alexa Skill

  1. The TalkTalk TV Alexa Skill can be found on the Amazon Alexa Skill store, which is available in the “Skills & Games” section of the Alexa app for Android or iOS, or through any device with a web browser and internet connection.
  2. Change the button to show Enable instead of Disable.

Step 3 - Pair your Alexa device to your TalkTalk TV box

  1. Enter the pairing code displayed in the Voice Control section of your settings on your TalkTalk TV box.
  2. Select PAIR
  3. It will then display whether the pairing has been successful within the TalkTalk TV Skill page. 

Once the code has been accepted, your box will automatically update to show the device has been paired.

Step 4 - Specify your Alexa devices

Once you've paired your TalkTalk TV box with Alexa you'll need to specify which Amazon Alexa devices you'd like to use. From within the TalkTalk TV Skill page in the Alexa App:

  1. Select SETTINGS
  2. Select Manage In TV & Video under Advanced Settings
  3. Tap on TalkTalk TV to highlight and select Continue
  4. Chose the Alexa device/s you want to control your TalkTalk TV (tick each one required)
  5. Select LINK DEVICES to confirm 

You're now set up to use Alexa with your TalkTalk TV.

 

 

Using Alexa

Once you've enabled the Alexa Skill and linked it to your TalkTalk TV Box, you can use Alexa to control different features on your TV. 

"alexa,
search for coronation street"

 

Once you've enabled the skill and linked it to your TalkTalk TV 4K box, you can use it to control your device by asking to play on-demand content, to watch TV programmes or to show the programme guide, and more.

When using voice control, Alexa must determine if the command is meant for your TalkTalk TV 4K Box or the Alexa device. For example, when you say “Alexa, volume up”, in general Alexa will increase the volume on the Alexa device itself. But if you say “Alexa, go to BBC one” and then “Alexa volume up”, Alexa will send the command to increase the volume on your TalkTalk TV 4K Box. Similarly, there are some commands for which you'll need to explicitly ask Alexa “... on TalkTalk TV”. For example, if you ask “Alexa open BBC Sounds”, Alexa will simply launch the Alexa skill called “BBC sounds” on the Alexa device. But if you ask “Alexa open BBC Sounds on TalkTalk TV”, Alexa will send instructions to launch the BBC Sounds application on your TalkTalk TV 4K Box.

Examples of how to control

Saying "Alexa"........

Power control

  • "Turn on Talk Talk TV"
  • "Turn off TalkTalk TV"

Tune to a channel

  • "Tune to ITV"
  • "Go to to channel 29"
  • "Change the channel to BBC One"
  • "Previous / next channel"
  • "Channel up / down"

Play or search for a programme

  • "Search EastEnders"
  • "Watch the Apprentice"
  • "Play Dancing on ice"
  • "Stream Home and Away"
  • "Start Mrs Maisel"

Launch App

  • "Launch Netflix"
  • "Launch Acorn TV on TalkTalk TV"
  • For some apps you'll say “launch <application> on TalkTalk TV”

Playback controller (when video is playing)

  • "Fast-Forward" / "Rewind"
  • "Play" / "Pause" / "Resume"
  • "Stop"

TV Guide

  • "Show guide"

Show Menu

  • "Go home"

Volume control

  • "Mute" / "Unmute"
  • "Set volume to 20" / "Set volume to 40%"
  • "Volume up" / "Volume down"

On-screen navigation

  • Press OK - "Select This" / "Choose this"
  • Press back - "Go back"
  • Move cursor - "Go right" / "Go Left" / "Move up" / "Move down"
  • Scroll in TV Guide - "Scroll right" / "Scroll left" / "Page up" / "Page down"  

The 'speech bubble' button on your remote is for setting up Alexa on your TalkTalk TV 4K box only and cannot  be used for voice control. Users should use an Alexa device for all voice control features.

 

Once you've paired your Alexa device you can ask Alexa to search for your favourite shows.

Example of how to search:

"Alexa, search for Coronation Street"
or 
"Alexa, search for Top Gear"

Following this command, the search main menu section will come up on your TV with results related to this show. Then use your TV remote as usual to select a tile.

 

Pairing code has expired
The pairing code can expire if it's been open on your TalkTalk TV box for more than 3 minutes. A new one should automatically generate, so try the refreshed code instead

TV Box or mobile device are not connected to the internet
In order to pair your TalkTalk TV box to your Alexa device, both devices need an internet connection. If you lose internet connection while in the Voice Control or Mobile devices settings, the page will automatically refresh and advise you to reconnect to the internet. 

 

Disable the Alexa Skill in the Alexa App or online in the Amazon Alexa store. This will automatically unpair your TalkTalk TV box.

 

 

Unfortunately Alexa voice search is not be available to customers with an older recordable box. If you don't have the Voice Control option in your TalkTalk TV Settings menu, please contact us to talk about upgrading your box.

 

© TalkTalk 2024