To use voicemail abroad you'll also need your voicemail security code. This is the code you'll setup the first time you use your voicemail, and must be setup before you leave the UK.
If you receive a voicemail whilst roaming, you will receive an SMS as following:
"Voicemail has 1 new message. To access your mailbox, please call +447XXXXXXXXX and press 9 during the greeting.
You will need to:
- Dial the number you receive in your text message
- On hearing your voicemail greeting, press 9
- Enter the Security code*
*The security code will be set the first time you use your voicemail
Alternatively, you can:
- Dial +44 7836 121 121 from your handset
- Enter your Mobile phone number
- Press #
- Enter the security code
Voicemail across Europe zone
Your voicemail minutes come out of your call allowance exactly as they would when in the UK. For a full list of included countries please see the full roaming guide in Mobile pricing.
Voicemail outside Europe zone
Calls to voicemail outside Europe zone are charged as per a voice call. Please note that outside of Zone 1 - Europe, you'll also be charged the incoming rate when someone leaves you a voicemail.
Please see the full roaming guide in Mobile pricing for all roaming charges.