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Broadband help

For queries about your TalkTalk broadband service.

Connection from flat to fibre optic cable

DJCraig
First Timer
Private Message

on ‎09-06-2022 09:48 PM

Message 5 of 5

Fibre optic cables have recently been installed at our flat. We currently have a copper wire landline. Does Talk-Talk replace this last part of the connection free of charge?

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4 REPLIES 4

ferguson
Community Star
Private Message TalkTalk
In response to rogerbishop1

on ‎02-10-2022 05:34 PM

Message 1 of 5

@rogerbishop1 This is an old thread. Have you enquired with the TalkTalk Future Fibre team? Otherwise, please start your own topic. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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rogerbishop1
First Timer
Private Message

on ‎02-10-2022 05:21 PM

Message 2 of 5

Currently Fibre Optic Cable is being installed into the house in our street. PLEASE ASK SOMEONE TO DO IT FOR ME  .EG B TELECOM

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Anonymous
Not applicable
Staff
Private Message

on ‎10-06-2022 07:48 AM

Message 3 of 5

Morning,

 

Does Future Fibre show as available if you check the Future Fibre availability checker?

 

Thanks

 

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ferguson
Community Star
Private Message TalkTalk

on ‎09-06-2022 10:38 PM

Message 4 of 5

An installation of new Fibre connections does not indicate other than giving you possibilities to upgrade at some point. Whether TalkTalk, or other providers are able to supply a full fibre service is something you will need to check.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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