No internet red light

[Patricksw686]

I have no internet for 2 days  now and talk talk haven't got back to me ???

[Michelle-TalkTalk]

Morning,

Just checking back in to see how you're getting on?

Thanks

[Michelle-TalkTalk]

Hello,

I'm sorry for the delay. I've been advised that the outage has now been resolved. Are you now able to connect?

Thanks

[Michelle-TalkTalk]

Morning,

I'm sorry to hear this. I'm currently looking into this and will post back as soon as I have more information.

Thanks

[Patricksw686]

Yes I just updated details , I have spoke to them yestaday via chat and said there's a outage? I haven't heard anything back and it's now 2 days going into 3 days no internet?

[Gliwmaeden2]

You must complete your community forum profile details for TT staff to identify your account, @Patricksw686.

Go via your avatar/name; settings; add your Talktalk landline phone number  / account number in Personal Information. SAVE CHANGES. 

It's probably too late for this to be picked up today, but it will be in the queue for attention. 

Did you contact Talktalk about this directly previously?