My Internet is constantly dropping out. I have been on live chat numerous times but the problem is never resolved for long. I still have a year left on my contract but I do not consider that I am paying for the service I signed up to.
Can I cancel my contract on these grounds without penalty?
I'm sorry to hear that you're experiencing problems with your service. Can you please update your community profile to include your:
Name
Telephone number
Alternative contact number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
