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Printer going offline at midnight everyday

Thebungalow
First Timer
Message 2 of 2

Why does my new printer go offline every night at midnight yet my computers and phones are unaffected I've had a computer chap check everything and he tells me that TalkTalk change things at this time?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Thebungalow

 

I'm sorry to hear this.

 

Please can you log into My Account and check to see if HomeSafe/KidsSafe has been switched on?

 

Thanks

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