cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

return bag

wazza99
Popular Poster
Private Message
Message 3 of 3

Ive been asking since 22nd April for a returns bag, on both occasions one has been promised as sent yet none ever arrive ? can i please either get one or get confirmation you do not want this equipment back and i will not be charged.

 

I am not sure why it seems impossible to get one.

0 Likes
2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi wazza99,

 

I'm sorry that it's taking so long to send a returns bag. I've raised an escalation to have one sent, it should be with you within 5 working days

 

Thanks

Chris

Skynet_TX
Community Star
Private Message
Message 2 of 3

Hi @wazza99,

 

I've escalated this topic for the support team's attention, hopefully they will be able to respond tomorrow.

0 Likes