Hi Helenamb, I can check it for you. You can check if its active yourself using the verifalia email check first to save you a bit of time.
In the meantime I've sent you a personal message to obtain more information.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
