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email support

Ask us about your TalkTalk email account and Webmail.

Cannot add or delete email addresses

Nimiq4
First Timer
Private Message
Message 4 of 4

Hello

I've been a TT customer for 10+ years and have added and deleted email addresses during that time.

I've just gone to the Manage email webpage and it shows I have used 3 of my 5 addresses. The problem I have is that there are no icons or buttons that enable me to add or delete, the only function that works is clicking on an existing email address which take me to the email login page.

This is a recent problem - can anyone help or offer a solution?

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3 REPLIES 3

Message 1 of 4

I agree. There are plans to tell customers but apparently not just yet.

GondolaCommunity Star 2017-2024

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Nimiq4
First Timer
Private Message
Message 2 of 4

Thanks for the reply Gondola.
I wonder why they simply don't correct the webpages rather than leave a dead function?
Sloppy website "management".

Gondola
Philosopher
Private Message TalkTalk
Message 3 of 4

TalkTalk have withdrawn the ability to add, create or delete mailbox addresses.

 

This happened without notice in the similarly unannounced update to the TalkTalk Mail platform.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution