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email support

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DMARC

Rocky61
Team Player
Private Message TalkTalk

Tuesday

Message 3 of 3

I send regular emails to church members, but emails to one person is now being rejected because of Tiscali's DMARC policy. I have tried online chat, but BOT does not understand, and unable to get through to any one on phone who can help. iCloud.com will not allow recipient to receive my email because of Tiscali's DMARC policy - see message below.

Please TALKTALK try to resolve this issue.

 

host mx01.mail.icloud.com[17.57.154.33] said: 554

    5.7.1 Your message was rejected due to tiscali.co.uk's DMARC policy. See

    https://support.apple.com/en-us/HT204137 for info (in reply to end of DATA

    command)

Labels:
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 1 of 3

Hi Rocky61,  please send me a personal message including the affected sending and receiving email addresses and I'll add you to the incident report.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

Tuesday

Message 2 of 3

Thanks for starting your own thread, @Rocky61.

 

This should be picked up from Thursday onwards [staff are not on here at weekends or Bank Holidays].

Gliwmaeden2, a fellow customer.
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