This is addressed to the postmaster whom I have emailed but not received a reply - this based on the information your tech people told me (in bold):
My emails are refused by other servers/bounce or sometimes go to spam/i can't reply to senders/I sometimes can't even forward emails to my own email address without going to spam...endless chaos and frustration because, I'm told by your tech people:
talktalk is failing DMARC due to missing SPF/DKIM records
This has been going on for many many weeks and is thoroughly frustrating!
I am not a business, or a spammer and don't send more than maybe 10 emails a day, sometimes to small groups of maybe ten or so, and many of those emails bounce.
When emailing groups, some get through, others not.
When replying to a single sender, some esp hotmail accounts, won't deliver my reply and I have to send a new email with the reply that bounced copied in before it then it arrives...who can live with such chaos?
The problem is the same whether I go via my Outlook app on my computer or via webmail.
Can you do something about updating my DMARC status soon please?
If this is not possible at this time, can I please have a substantial discount! I am not paying good money for such a deficient service. The new regulations came in in May - you have had months to sort this.
I do hope you will respond.
with good wishes,
Angela
