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Gmail not receiving emails

Techn0phobe
First Timer
Private Message TalkTalk
Message 6 of 6

Anybody I email with a Gmail is not receiving my emails. They are saying successfully sent on my end, but they are not getting them. I'm not even appearing in their spam or trash. This is happening to multiple people. It seems to have been going on for some time. 

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5 REPLIES 5

Message 1 of 6

Hi there 

 

@Serenissima as advised by @Gliwmaeden2 should you require any assistance, please do not hesitate to start your own thread. Thanks

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Message 2 of 6

Ongoing means ongoing, @Serenissima.

 

If you ever need support specific to your own service please start your own thread. You won't get staff replies on another customer's thread.

 

You'll also need to complete your community forum profile details for any issue specific to your service. 

Gliwmaeden2, a fellow customer.
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Serenissima
First Timer
Private Message TalkTalk
Message 3 of 6

Like TechnOphobe, I am completely fed up with Gmail recipients not receiving my emails. I note that the matter is being investigated but when will the problem be solved? It has been a problem for several months.

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Message 4 of 6

Thank you so much for the support @fr8ys that is correct

Hi there @Techn0phobe It is a known issue and currently being investigated.

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fr8ys
Community Star
Private Message TalkTalk
Message 5 of 6

This is a known issue which Google and Hotmail are addressing and trying to find a solution for,  with the  TalkTalk email team.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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