email support

Siwebb · ‎17-07-2025

I’ve had an email saying my emails will be charged from September is this a scam

nomfezeko-TT · ‎17-07-2025

Thank you @Gliwmaeden2 and @ferguson, @Siwebb, kindly refer to the posts on the thread and let us know if you need further help, we will be here to help.

-Fez

ferguson · ‎17-07-2025

Nope.

https://community.talktalk.co.uk/t5/Articles/Email-Transition-FAQs/ta-p/3114888

But if you are a current TalkTalk broadband customer then that doesn't apply to you, see here:

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Gliwmaeden2 · ‎17-07-2025

If you have an old Talktalk address that's not linked to your current My Account, please follow these directions, @Siwebb:

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.