on 21-06-2019 05:51 PM
Last few days having problems sending emails from my Pipex email address to a relative with a Yahoo address. Keep getting the following response from firstname.lastname@example.org that delivery failed.
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients was aborted after 13.9 hour(s):
Reason: The following message to email@example.com was undeliverable.The reason for the problem: Maximum Retry Queue Age Reached
I see other threads on this forum with the same problem sending to other domains (eg. Sky) and wonder whether there is a wider issue extending to Yahoo too ?
on 26-06-2019 12:32 PM
I believe it's because the fix was deployed and it was believed it would clear the issue. The manager is aware that the fault is ongoing.
on 26-06-2019 07:47 AM
That seems to be a common effect at the moment. I'm still waiting for the incidents team to update the ticket. I'll let you know more when I have it for you.
on 25-06-2019 11:41 AM
Hi stevesurrey, there's an open incident for this. We were told that a fix had been put in place some 6 days ago or so. It was suggested that mailboxes would feel the benefit at different rates. I've sent a chase through our incident management team yesterday, I'm expecting an update later today from them. I'll post back as soon as I hear.