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email support

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Emails to yahoo and others not arriving

mbsharp
Visitor
Private Message TalkTalk
Message 5 of 5

Emails via smtp.talktalk.net are not arriving at yahoo recipients and the same has been happening with gmail. No arrival in spam and no response message with an error code. This makes using tiscali or talktalk addresses more or less impossible.

Perhaps as there have been so many incoming phishing emails (restore account, new invoice, to name a recent couple) it only takes a few people to fall for them for the reputation of all to suffer. 

Ideally TalkTalk would have filtered out the phishing emails, but now other providers must be ignoring even valid SPF and DMARC.

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4 REPLIES 4

Message 1 of 5

Thanks for providing the information.

 

Ady

 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 5

Did that. However, from the various posts in the system, you are now dealing with TalkTalk servers being rejected by multiple ISPs. Outlook, Sky, GMail, Yahoo and who knows how many others.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi mbsharp, please send me a personal message including the sending and receiving email addresses and I'll get a ticket raised for you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

It may take a while to get a staff response for this over the festive period, @mbsharp, but your post is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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