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email support

Ask us about your TalkTalk email account and Webmail.

Lost messages

Catsarelovely
First Timer
Private Message TalkTalk
Message 2 of 2

We have suddenly noticed that messages held in folders before 2022 have disappeared and are not in the archive folder either. Why would this happen?

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Catsarelovely, TalkTalk don't delete emails from customer mailboxes. Have you checked to see if you can see those mails in webmail?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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