Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):
Account holder name, TalkTalk home 'phone number (if not Data Only broadband)
Alternative mobile contact number. Full address with postcode (in the Location box)
Scroll down to Private notes to add the customer email address and account number
Check and Save changes
Select here: Update your profile
Select here: Sign in to TalkTalk Mail
Enter your full TalkTalk Mail email address and password, select Sign in. This is to test you know the password and can sign in, compose and send and receive mail messages.
If your version of Outlook has been set to use insecure mail settings then yes it's highly likely to have been an action of last resort to withdraw IMAP/POP3 access to stop Outlook using insecure settings. What operating system is your device and what version of Outlook is it running?
