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email support

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No junk or spam mail content

mgzsman1
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

I've had a TalkTalk mail account (tiscali.co.uk) for many years and it has never had anything in the junk or spam mailboxes . . . . always empty. Occasionally I seem to not receive mails I know have been sent but I kinda ignore that. Now I'm not getting a verification e-mail from Pizza Express but, again, my junk or spam mailboxes are empty. I've set up no rules and as far as I know I have a vanilla account. Where the hell are my 'lost' e-mails going ? Help !

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

9 hours ago

Message 1 of 2

Hi mgzsman, I've just run a 7 day scan. It shows 87 mails allowed in from pizzaexpress.com senders, but none deferred or rejected. If you can let me have the exact sending address I can check the system for that.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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