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Phishing emails

NorfolkLad
Conversation Starter
Private Message TalkTalk
Message 6 of 6

I am receiving a lot of bogus emails on my tiscali email addresses. There can be up to 10 or 12 a day and it's becoming tedious. They are very poor emails (bad spelling etc) offering special offers or prizes for  competitions that I have never entered. Am I right in thinking these are phishing emails and what do I do to stop them? Is the TalkTalk  phishing reporting email address still active?

Thanks

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5 REPLIES 5

Message 1 of 6

It won't stop it coming in, but it means you are keeping control of your address book etc, and we are advised to do this.

 

I end up changing my various email addresses' passwords about once a year, if they get much of this.

 

My Hotmail account is the one that is most afflicted by spam / scams etc but religiously sending it to Spam and deleting it has reduced it from 10 - 20 a day to 3 or 4.

 

Sometimes the scammers seem to take time off at weekends, holidays, actually Black Friday etc!

 

Probably looking after their "work:life balance" at those times if they do this on such an industrial scale. 😪

 

Definitely worth just repeating the "send to spam" and delete them and the rogues should gradually leave you in peace.

Gliwmaeden2, a fellow customer.

Message 2 of 6

Hi Gliwmaeden2.

Thanks for the reply.

Am I right in thinking that changing the password on my email accounts, won't stop unwanted, incoming mail? 

NorfolkLad.

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NorfolkLad
Conversation Starter
Private Message TalkTalk
Message 3 of 6

I have now reported just over 100 spam/phishing emails since 29th December both by emailing the files and marking them as spam in my TalkTalk webmail account. They don't seem to be reducing in number yet!

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 6

I understand this is actively being looked at.


TalkTalk have requested that spam mail be reported to them. The process though has changed.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

Do report them; sometimes attaching the email to send it to the phishing report sites works better than forwarding. 

 

Always make sure you have marked it as Spam in your email account and delete it. Run regular antivirus  / anti malware checks, @NorfolkLad.

 

Our addresses do get harvested (often nothing to do with our provider, but attacks from years back, and across the board, not just email addresses from ISPs but also Hotmail, Yahoo etc).

 

Periodically change your password and never repeat the same password on another site.

Gliwmaeden2, a fellow customer.
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