cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Problem with dial mail account

Message 2 of 2

I have just returned from a period away during which I have little access to a computer and emails, and have been unable to make the security changes to my configuration until today.  I have found since yesterday that I cannot access my email from a MAC or iPhone client mail application, but can access OK via web mail.  I have noted that whilst I can see I am receiving emails to my normal email address through the web mail, mail I am sending out is coming from a different email address - which is different as it is adding my initials into the address string.  How can this be sorted?

Many thanks

0 Likes
1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Roger_with_dial_account, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes