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Talktalk my account log-in email address

hughg1
Team Player
Private Message TalkTalk

Thursday

Message 4 of 4

A year ago I was made to change my log-in email from my main talktalk email address to any non talktalk email. So currently I log-in to my account with my gmail address. Is this requirement still required? I am just wondering if my problem with my talktalk mailboxes going to everymail is connected to this? Maybe if my account was still using my talktalk email address this wouldn't have happened.

Hugh G
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3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
In response to hughg1

Thursday

Message 1 of 4

pleased we could help and offer advice.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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hughg1
Team Player
Private Message TalkTalk
In response to fr8ys

Thursday

Message 2 of 4

Just a thought. Customer support have just about got my email mailboxes from the clutches of everymail. Using the community seems to be the only way to get answers about the service. It is good to have a couple of knowledgeable individuals to help us in need of advice.

Hugh G

fr8ys
Community Star
Private Message TalkTalk

Thursday

Message 3 of 4

No that change was for security and nothing to do with the current Everymail issue.

 

Please see here for more details and the action you need to take depending on your circumstances.
https://community.talktalk.co.uk/t5/Email/Everymail-transition/td-p/3148465

 

You need to contact TalkTalk urgently to resolve the Everymail requests if you still have broadband and don't sign up to Everymail.


Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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