I am unable to log into my talk talk account. I have tried different browsers, clearing everything, password less access and resetting my password but not thing works. I keep getting the message that for technical or security reasons I cannot log in ...
Many years ago we had account with Tiscali and the family all had tiscali email addresss, which they all still use. We then moved away from Tiscali, and several years ago started being charged £50 a year by Talk Talk to keep the email addresses valid...
Cancelled my Package with TALKTALK months ago. Still being billed ?! Have tried to discuss further with them but phoning creates a loop without a human to speak to. Hoping a TALKTALK rep sees this so can sort it out. The cancelation was acknowledged ...
I hope the support team sees this and responds. I am currently being billed monthly for two broadband contracts. Back in October 2024, Talk Talk was unable to install full fibre for me so I decided I would switch to Virgin Media. I spoke to Talk Talk...
I'm being hounded by Talk Talk and a company called Moorcroft about an account I don't know anything about. If its a mobile - I've never been with Talk Talk but the same Mobile provider since 2009 - and It's not Talk Talk. It seems to relate to phone...
I migrated from Shell energy to Talk Talk broadband. I get bills, but I have to pay by calling and it is not working at the moment. I still have an old account alive, which was about 10 years ago, so I can´t access the account with my new account num...
HiI'm helping three clients of mine. They all equally own the house that they've all lived in for the past fifty years. They have a broadband and phone contract. The account holder has now moved into a care home and one of his house mates would like ...
Hello, My service ended on the 9th Dec. When can I expect to have my final bill/refund. Additionally, I was told I'd be sent a return bag for my equipment but I'm yet to see this arrive. Please can I confirm this is still on the way as I'm moving hou...
Hello, I renewed my broadband contract with TalkTalk ( additional 18 months to June 2026) some 2 weeks ago and logged into My Account today to check that all was in order but I am getting an hourly glass where my package details should show and weird...
Hi Lads and Lassies, Two days ago I received an email from you lovely chaps offering me a pretty good deal to renew my contract for another 24 months. My contract was due to expire in January I phoned the number on the email and the lovely lady on th...
Hi I hope someone can help me. I raised the above complaint on 06/12/24 and so far I have not received any response despite the promise of a response within 72 hours. The complaint is as below: My father died on 10/08/24. I notified you of his death ...
I am concerned about a payment I made by bank transfer on the 25.11.24. for £40. the sort code an d number I have used many times before.** removed** reference 5260279. This amount doesn't seem to be showing on my latest statement but at the top of m...
I can't afford to have paid twice and can't find any way of contacting you to discuss!!
I have an ongoing issue with TalkTalk. There is a complaint on the account and escalations. I switched to the new full fiber broadband with Sky. They set the broadband live on 20th of November. Also Sky confirmed that on 20th of November at 14:44 the...
In order to view itemised billing I have to connect to 'View My Bill'.When I click on 'View my Bill', a small circular icon(?) goes round and round and round, never opening the required page.I would be interested if any other T.T. customers have had ...
Migrated from Shell Energy to Talk Talk, but both mine & my sons email address is the same. I'm now unable to log into my Talk Talk account, as its bringing my sons account details and not mine.
Can I get a reduction on my broadband bill with talktalk if I am claiming enhanced mobility pip? I see BT offer something. Regards Sam
On 19/08/2024 I ordered a new broadband package from TalkTalk. As part of the deal I was offered £100 worth of Gift Vouchers (£75 + £25) which to date I have not received. I was promised I would receive the voucher(s) within 90 days of making the ord...
Help! I'm not sure what to do. I keep getting to this stage, hitting confirm and then getting stuck on this greyed out, spinny wheel thing. Anyone else had this issue and been able to overcome it?
I’m having trouble seeing my bill online. I can go to My Account and click on ‘My bills’, but get no further – the screen shows ‘Loading….’ continuously and it never manages to get to my bill. This has been happening for several months. At first I as...
I switched broadband provider from talktalk to Vodafone. (As I had unresolved broadband issues with talk talk and nothing was working) I initially told talktalk I wanted to give notice, but they said to just sign with another provider and they (new p...
Hi, I'm trying to work out why my renewal price for Fibre 65 is quoted at £35.95, but if I were a new customer I could get it for £28? I know you do special prices for new customers but that's a 28% uplift for loyalty. I've been with TalkTalk for yea...
Hi why is my bill this month£ 52.01 when usually £27.93 ?
Hello. I think my package may have expired as it is costing £47 a month. I can get a much better deal elsewhere. Can I do better staying with TalkTalk as I have been with you a long time.
I'm not sure where to begin really.. I literally just asked an agent where I can make a complaint and they ended the chat. Last month I (34m) was out of the country for much of it on my honeymoon. During this I got an alert about my TT bill that was ...