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Forum Posts

Set Contract For Two Years Until 23/02/24

I received a letter yesterday saying that the price of Unlimited UK Calls Boost will be going up by £2 a month as of 17/06/22. However, I have a set discount of £6.50 a month until 23/02/224, so I just want to make sure that this will be honoured by ...

Contract agreement

I was going to cancel my Talktalk account last year and change over to Now tv. As I'd been with Talktalk since the company started in 2003 a member of the loyalty team phoned me up to try to persuade me to stay with Talktalk. During that discussion i...

Resolved! Future Fibre and the Account options

Can TT look to make some minor changes to the account interface over time?Those with FF Data Only do not get a phone service but the interface still shows lots of free non-existent options. Thanks

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JamesHappy by Super Duper Contributor
  • 197 Views
  • 4 replies
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unable to renew faster fibre to fibre65

hello talk talk( more like silentsilent!) , dido harding has gone and is now messing up the NHS so why are the problems still here. I had a notification that my contract was ending with a link to renew to fibre65 from faster fibre, I tried several ti...

What’s included in my package?? Calls

hi, im a new customer and cannot find what my actual package includes, in particular what calls cost from my landline. I have fibre 65 and tv package at £4 a month plus NOW tv essentials pack. thanks

Mesonia by First Timer
  • 300 Views
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Excess charge

I removed my international call boost on 12/08/2021, yet I have still been charged for it, when I was told it would be removed and the bill would be £25.50

wilson1p by First Timer
  • 159 Views
  • 2 replies
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Landline number did not transfer

I switched over to TalkTalk today from Now TV, on the form I completed the part to transfer my existing number. However TalkTalk have gave me a new number and say that can't get my old number back. Has anyone else had this issue and has it been resol...

Jaaaz by First Timer
  • 159 Views
  • 1 replies
  • 0 like

Caller Display not working

Hello,Since switching from BT in January Caller Display on my landline hasn't been working.There's no other device (e.g. fax machine) on the line and I've also tried deactivating and reactivating caller display but the it still just states "Incoming ...

danny84 by Chatterbox
  • 605 Views
  • 11 replies
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Significant Increase In Monthly Bill

Last month I was swapped for 'free' to fibre or so I thought. Been very happy with the roughly 38Mbs speed, consistent too. The first bill I received after the swap was for about £22 which I assumed meant I was on the "Fibre 35" tariff. This month my...

Unlimited UK Calls Boost not Discounted

As a longstanding TalkTalk member (since I joined LineOne many years ago) I have not had any problems with my bills. However I have just renewed my contact online for a further 2 years for Broadband/Phone and TV, with the "Unlimited UK Calls Boost" d...

Resolved! How long can a free phone call last?

My new Fibre 65 contract includes free calls to landlines and mobiles but each call can only last 60 minutes.Calls to other Talktalk customers was free for up to 3 hours on my last contract. Is this still the case or are they now limited to 60 minute...

Becoming a new talk talk member

I have signed up to a fixed price for my contract which has not been listed within my account details - why has this not been applied, I am paying for it I have oddly been charged for paper billing which I did agree nor want The talk talk youview TV ...

Thomas25 by First Timer
  • 243 Views
  • 2 replies
  • 0 like