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Forum Posts

How do I remove call diversion?

On Sunday I renewed my Talktalk contract and have noticed 'call diversion" on the add ons at £3 a month. I can't remove it from my account myself. Can I have this removed off my package as I don't want to pay for this feature (and didn't see it on th...

highlights by Conversation Starter
  • 368 Views
  • 3 replies
  • 0 like

Request to cancel Unlimited UK Calls Boost

I'd like to cancel the unlimited UK calls boost on my account. I don't use it. Never have. Frustrated that it's so hard to remove from my account - why is it not included in telephone self serve section? In the packages and services section under My ...

Clarity Sought on Fixed Price Plus

I am out of contract. My contract was from 2021 and was a £23 broadband charge (as advertised online, not a negotiated price) and I paid an optional £3 per month fee for the optional Fixed Price Plus. The FPP option promised : ‘’ a fixed price plus p...

Finch1 by First Timer
  • 750 Views
  • 2 replies
  • 0 like

International Call Boost

Several weeks ago I phoned customer services asking to delete my international call boost but I see from my latest upcoming bill this is still included. Help would be appreciated. BMBiker

BMBiker by Participant
  • 568 Views
  • 3 replies
  • 0 like

Resolved! Call boost cancelled Sep. Still charged Oct.

Hi,as title, cancelled u/l calls boost 9 Sep and have a confirmation email of this date (can pm if required), but boost charge still included in October’s bill.Please can this be cancelled accordingly and account adjusted in respect.Many thanksM

Montana by Super Duper Contributor
  • 1879 Views
  • 9 replies
  • 0 like

Removing Unlimited UK calls boost

Like several other people I've seen asking about it on the community I've been trying to remove the Unlimited UK calls boost from my package and can find no tick box to untick in my account As of 23rd September TalkTalk have started to charge for thi...

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peterk3 by Popular Poster
  • 5519 Views
  • 21 replies
  • 1 like

Unlimited uk Call boost from previous contract

Hi, i have just seen on my upcomming bill that I'm being charged £16 for unlimited call boost.When I went and looked at my boosts and add ons there had been a 24 months £16 discount that had ended, hence the charge this month, however, I'm in a new c...

EK5Matt by Popular Poster
  • 1167 Views
  • 4 replies
  • 0 like