I cannot log on to my account today tried the username and password but this did not work then tried username and getting a pin number sent to my email account but on entering the pin number the page just resets to the logon page I have tried this nu...
Hello,I recently had a problem with my phone line as when making and receiving calls I could not be heard so Openreach were sent out.A faulty wall socket was replaced and the engineer asked why I was paying for both a landline and broadband when I co...
What does monthly allowance meanwhy can’t I see an itemised list showing the numbers I supposedly callwhy am I charged for mobile calls. I do not have a mobile account with TalkTalkI honestly can’t wait for my contract to finish has to be the most un...
On Sunday I renewed my Talktalk contract and have noticed 'call diversion" on the add ons at £3 a month. I can't remove it from my account myself. Can I have this removed off my package as I don't want to pay for this feature (and didn't see it on th...
I'd like to cancel the unlimited UK calls boost on my account. I don't use it. Never have. Frustrated that it's so hard to remove from my account - why is it not included in telephone self serve section? In the packages and services section under My ...
I am out of contract. My contract was from 2021 and was a £23 broadband charge (as advertised online, not a negotiated price) and I paid an optional £3 per month fee for the optional Fixed Price Plus. The FPP option promised : ‘’ a fixed price plus p...
[Thanks for the feedback. I shall think long and hard about this.] I note that I can't do it from the boost dashboard, which is disappointing. Thank you. Mike
Several weeks ago I phoned customer services asking to delete my international call boost but I see from my latest upcoming bill this is still included. Help would be appreciated. BMBiker
Hi,as title, cancelled u/l calls boost 9 Sep and have a confirmation email of this date (can pm if required), but boost charge still included in October’s bill.Please can this be cancelled accordingly and account adjusted in respect.Many thanksM
Like several other people I've seen asking about it on the community I've been trying to remove the Unlimited UK calls boost from my package and can find no tick box to untick in my account As of 23rd September TalkTalk have started to charge for thi...
Hi, i have just seen on my upcomming bill that I'm being charged £16 for unlimited call boost.When I went and looked at my boosts and add ons there had been a 24 months £16 discount that had ended, hence the charge this month, however, I'm in a new c...
I'd like to cancel the unlimited UK calls boost on my account as we don't use it enough to justify keeping it. (Our Fibre65 + phone contract is up for renewal around mid-July.)