payment
I sent emails to Talk Talk regarding the recent bill for £10.54 but never received answers as I want to pay the bill.
Forum Posts
Broadband
Does talk talk offer social broadband for the unemployed
Just paid my bill, after it arrived a day later than the due date
As it says in the title, I didn't get the bill until today, with the due date being yesterday. I trust Talktalk will take this into consideration when they go to slap an extra £15 on my next bill for late payment?
Paying the bill
Like many other disabled people across the country I am very worried about the cuts to the welfare budget, if my disability benefits are going to be reduced I will be in a difficult situation where I will have to choose between eating that day or vis...
Talk talk owe me 300 compensation
I was meant to be getting fibre installation on the 20th December had to wait into 14 Feb 2025 been told they'll give me 300 pounds in compensation, still heard nothing been well over a month. Still waiting.
Payment takes twice
I was paying my bill and pressed back and the redid the payment and it had taken it two times but I have only one confirmation email for one off the 40 pounds will I get the other money back?
Still being billed after not renewing contract
I am having a problem with understanding your process. I now understand that I might owe something but when I left I had a message to say what I would owe would be less than £1. I never received anything to pay this. The first contact from TT was yes...
Confused by price rise
Hi there, Could someone clarify this for me please? There seems to be a bit of confusion and conflicting advice out there and I haven't slept too well this week I'm currently paying £27.00 per month for Fibre 65. Today I've had an email to say it's...
reciving a bill that shows £0.00 can someone explain it
Can someone explain my nans bill? last month she had the same. she asked me to find out what was going on. receiving a bill that says £0.00. another question: why is the TalkTalk website so slow and unusable? i cant view anything about my NANS accoun...
SETTING UP TALKTALK PLUS DIECT DEBIT
I cancelled my TALKTALK broadband as I found a cheaper deal. I then found out I needed a TALKTALK PLUS account to keep my e-mail accounts. This is £50 per year which I have no problem with. Problem is trying to set up the direct debit. Either using t...
How to remove add ons
How do I remove the add ons of my package
Billing.
Hi, I was wondering if someone could take a look at my recent bills/payments? My bills were always paid by recurring card payment and then manually when TT ended that method. *I am in the process of changing my surname (marriage) with TalkTalk (forms...
Disconnected after missed payment
Hello! I've been disconnected due to a missed payment. My account is now in credit as I have paid, yet I still have no connection. How long does reconnection take?
Late payment when Direct Debit still active
I have an active direct debit for talk talk showing on my online banking, last payment taken 31/12/24 however talktalk are saying I have no direct debit in place and that I have an overdue payment since 30/01. I have since made a payment by card to c...
Changing my router
I currently have an outdated router that I pay £50 a month for, I wanted to switch to a £26 for full fiber 150 plan, I need help figuring out how.Youre regards.
Took debit card payment 3 times
Hi, On the 24th Jan i paid my broadband bill however on 2 occasions it timed out and threw me back to the payment page citing "technical difficulties and to try again" I did so again and on the 3rd occasion completed and got the confirmation email. I...
Payment Dates Fluctuating
Why do payment dates change so much?My latest payment is only 24 days since my last one.Not very helpful if it comes out before receiving wages.
Outstanding balance
Hello,today I got message:Because your payment didn't go through on time, we've had to add a £12.50 admin fee to your next bill. To stop this happening in future always make sure your payment reaches us by the due date shown on your bill.I would like...
ISSUES WITH ONE TOUCH SWITCHING AND STILL BEING BILLED
Similar to a number of recents posts I have switched from TT, in my case to Vodafone using one touch switching. This went through successfully and all communications from Vodafone and Openreach indicate my new Vodafone service is up and running. On t...
Bill charges
Hi , I would like to speak to someone regarding my bill charges please. Kind regards ianpatino
I have never applied to cancel my subscription
Hello, I have never wanted to cancel my subscription, all of a sudden you are sending me an email that I have to pay an amount because I cancelled my subscription. I previous also sent an email, that I am not canceling my subscription.
I had cancelled my direct debit before the last bill. How can I solve this problem
I need to pay a bill but have cancelled my direct debit
Billed for month after leaving and continuous billing??
I have been billed for a full month of payment even though, when I cancelled and got the confirmation of cancellation, it said I owed nothing. I'm also still due to be billed AGAIN at the end of December Been threatened with collections and a bad cre...
Complaint Case ID: ET-1020474
Hi I hope someone can help me. I raised the above complaint on 06/12/24 and so far I have not received any response despite the promise of a response within 72 hours. The complaint is as below: My father died on 10/08/24. I notified you of his death ...
payment by credit card
I paid my bill via make a secure card payment which is showing in payment history but on my dashboard it is saying we are still processing your direct debit payment which I have not even set up.