In My Account, the payment due date is (and has always been) the 5th of every month. Over the last few months, my direct debit has been taken on 4th July, 5th August, 29th August (September's payment?), 30th September (October's payment?) and will ne...
My account has £59.95 on it and I see that I can claim this back but unable to do so due to a "technical issue". Can someone get back to me on why I can't do this.
I am trying to pay a Talk Talk bill, but cannot reach Talk Talk. Out of pure frustration, this channel seems to be my only option to reach Talk Talk when out of the country. The overseas contact number leave you hanging and has already cost me a fo...
When trying to make a one-off payment the button to proceed is greyed out. I'm still waiting for the direct debit to leave my account. Should I wait or contact customer support and make a payment over the phone?
Hello, I have been paying my bill by Direct Debit since I joined Talktalk. I am fed up with Talktalk taken money early from my account. I have spoken to customer services several times over the years and have been assured it won’t happen again each t...
My contract is coming to an end and I decided to start a new 24mth contract. Initially I attempted this through the link on an email sent to me and it all looked to be completed, contract and terms sent over. But a week later I was still getting emai...
Hi, I am unable to pay my Talktalk mobile bill online by card. When I get to the part where you have to select the type of payment card to pay with I cannot select anything (nothing on the screen is clickable) I have been paying this way for a number...
Hello. Hoping one of support team can give reassurance and indicate necessary timings re following. Back in April, I eventually (other threads by me highlight the problems involved in doing so), was offered renewal upgrade by Retentions department (o...
is there a problem with online payments, im trying to pay my bill but there seems to be a problem
Hello I am seeking some advice/guidance regarding my final TalkTalk bill and early termination charges. I have changed to another provider using their contract buy-out offer. I had not cancelled my TalkTalk service as I was required for the new provi...
Good evening - having received my broadband bill I am unable to pay (as per normal) via credit card online as the card details fields are missing!Have had to pay over the phone. Regards,
Hello, I've been trying to pay my bill via online payment (as i usually do) however this time when i get to the enter card details page there are no fields showing to enter the information. i have tried logging out of my account and back in again sev...
I've been trying for 48 hours to make a one off card payment, due by 5th July, but web site is not letting me enter card details - the links on page 2 of payment do not appear to be working.
I’ve been trying to make a payment for a week now and the payment page is somehow frozen and doesn’t allow me to pay. I’ve used this payment method many time before without any problems.please advise thank you
hello I need to make a one off card payment but your billing page will not allow me to enter my card details
Do you support sending invoices via the PEPPOL network using our PEPPOL Participant ID? It’s an EU-standard e-invoicing network for structured documents. PEPPOL delivers secure, structured e-invoices directly to my Xero invoicing system—no manual PDF...
Hello, I was recently with a total loss of service from 13.04.25-24.04.25 due to an issue with the lines underground outside my house.After reading up on auto-compensation and discussing this with someone on the TalkTalk chat whilst I was out of serv...
My mother is very elderly and technically incapable of handling modern communication methods and she has just lost her husband of 64 years, her bank account has been shut down and we need to establish a new direct debit mandate, that's all we need. B...
Due to my rural location I have recently moved to another provider but need a receipt to claim back my early contract cancellation from my new provider . If I use the automated service will it supply me with a receipt ?
I sent emails to Talk Talk regarding the recent bill for £10.54 but never received answers as I want to pay the bill.
Does talk talk offer social broadband for the unemployed
As it says in the title, I didn't get the bill until today, with the due date being yesterday. I trust Talktalk will take this into consideration when they go to slap an extra £15 on my next bill for late payment?
Like many other disabled people across the country I am very worried about the cuts to the welfare budget, if my disability benefits are going to be reduced I will be in a difficult situation where I will have to choose between eating that day or vis...
I was meant to be getting fibre installation on the 20th December had to wait into 14 Feb 2025 been told they'll give me 300 pounds in compensation, still heard nothing been well over a month. Still waiting.
I was paying my bill and pressed back and the redid the payment and it had taken it two times but I have only one confirmation email for one off the 40 pounds will I get the other money back?