Trying to pay my bill
I want to pay my bill
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I want to pay my bill
Hey there, Over the last few weeks I’ve received repeated emails and texts around upgrading to full fibre. I live in a leasehold flat in a block of 39, and when I reached out to the management company to ask about getting permission to upgrade, I was...
My contract was about to expire but instead of doing this on the phone and "negotiating" as usual I decided to do it online instead as I was in the office. So I did this (TV now going up from £2.50 to £5.00) but when presented with a "something seems...
I was leaving and talk talk offered me a £100 gift voucher but it’s been a,most 3 months and I still havnt received a voucher email
Hi there. I've tried to contact multiple times since May regarding amazon echo dot promotions. I've been eluded,lied to and given wrong informations on every encounter. Is there anyone at TT even interested in helping customers or they have scripts o...
Why is my bill £38.75 this month when I've had it set at £32.50 haven't got any calls that have been charged ?
So after lots of unnecessary messing about with Talk Talk i have moved to plusnet.the switch over happened on Tuesday this week.but Talk Talk are still contacting me and refusing to accept i have moved.Saying they have not been informed any of any mo...
My contract is due to expire early Jan 2025. I have tried "Chat" twice and told there is a problem with my account and until it is sorted my contract cannot be accessed, all my account renewal shows is Fibre 65 with a free security camera and added s...
i upgraded to Full fibre at the start of november and as reqested returned my old router in the bag supplied via a post office parcel box, now weeks later they send me another bag asking the return of the old equipment and a possible £50 fine if i do...
Morning, over a month ago I re signed up for fibre 150 and was promised a £100 voucher as an incentive. I've not received my voucher and have checked my spam etc.. Can anyone help. Thanks
Hi I signed up to a new 24 month contract and was offered a free gift of wireless headphones but to date have not received anything…is this a genuine offer or was I scammed?
Quite aside from the fact that this is the most absurd way to conduct customer service, as it is the only way to actually ask a question, can you answer why am I getting emails saying 'welcome to TalkTalk TV' when I didn't order that service?
Hello I amcurrently with the fullfibre 65 plan with a 18 month contract ending soon. The new cost provided to me in 26£ per month with a caveat of it increasing another 3£ in April which brings it to 29£ a month. I want to discuss this with someone a...
Faith promised me a refund on 23/10 to close the saga following a talk talk outrage which resulted in me being without my mail or broadband for at least 8 days which she confirmed was true. I asked if someone could respond via email but have heard no...
I have moved to Gigaclear. (500mbps for £19 a month). I am out of contract with TalkTalk.I want to port my home phone number over to Gigaclear but TalkTalk are refusing the request because of an "open order".There is no open order because I haven't b...
Hello, When I joined TalkTalk, I was referred by a family member, neither of us have recieved our vouchers. I have been emailing Gift-cloud back and forth for over a month and they are completely ignoring the issue and just delaying wherever possible...
I'm absolutely baffled by this . I received an email from TalkTalk this morning saying they had received my cancellation request yesterday and that they would send an envelope out for the return if equipment etc . So I telephoned them and explained I...
So, I'm getting really frustrated with customer service. I joined up under a flash sale and qualified for a welcome voucher. This was back in July. Fast forward to now and I'm being told by a customer service manager to check my spam folder (just lik...
No delivery charge for the eero 6 router was mentioned when I spent 50 minutes on a call with TalkTalk to sign up for another 18 month contract for broadband and phone.But I have just received a "Welcome to Full Fibre" email saying there will be a on...
On the front of my TalkTalk login page it says I need to make a card payment for an overdue bill yet when I check how much I need to pay it shows my account is in credit. Anyone know what’s going on please?
My bill has just risen a terrific amount without notice and I cannot get in touch with anyone at talk talk, anyone experienced the same issues?
I am writing regarding an issue with my broadband service contract following my recent home move in October 2024. I was previously a customer of Shell Energy, where I signed an 18-month broadband contract. Since Shell was later acquired by Talk Talk,...
I am looking to transfer to a broadband service.This is stymied by the correct postal address (i.e. postcode) being listed in the BT Openreach database but the telephone number being associated with a different Postcode which is also listed as the ad...
Can you please tell how I can get my order number beginning with N ? None of the emails I've received have it in them.
Hi. I was transfered from Shell to Talk Talk. When I try to log in to my talk talk account it log in to my old account. I am trying to report that there is something with my internet. Constantly loosing connection. I was even noot been able open Talk...