adding someone to your account
Hi i need to add my partners name to the account, so it has both on when billing. How do i do this
Forum Posts
Can not register online for TalkTalk Account
My Mother-In-Law has TalkTalk Broadband. I am trying to register her online (I'm trying to do this from her actual house) but it's proving impossible. The reason I can't (or so it seems) is because I can't progress for the reasons 1] There is no mobi...
Direct debit
I have recently had problems with talk talk taking my direct debit payment twice monthly. One of these payments I have cancelled. I have now received an email saying that I have cancelled my main email, I have not. I have checked with my bank and the...
can log in or create an account on billing page
Have had talktalk for years and never had a problem with my account last month try to the login system would not let me reset my password still had no luck in the end, I had to phone the rep to delete my account and we tried to sign up again and we c...
Yet another ADMIN FEE post. Please help. Vulnerable person.
Hello, I am posting this thread in hope a member of staff will see it and help me.I had a direct debit bounce on this account on last months bill. I paid it instantly as soon as notified via a different bank account before the direct debit was tried ...
Migration from Shell Broadband - Cant register for account
Hi there, I was with TalkTalk years ago and my current email address is still registered to that old account. I have been migrated over from Shell Broadband back to TalkTalk with a new account number.How do I access my new account? Thanks,Craig
Amount of my Bill payment
To Whom It May concern, I have seen change on the amount that you normally collect from £ 37.93 to £ 50.43 without announcing and I do not know the purpose. It is better to also know that I do not use your service in full as I am always out from Mond...
Details wrong
I have received a letter from talk talk informing me that messages sent from talk talk have not been getting through and that they may therefore stop emailing me billing details, however, I cannot gain access to my account? I can still access an old ...
Gift Card missing
I am writing to express my disappointment regarding a promised gift card that I have yet to receive. From TalkTalk When I was considering leaving, I was offered this incentive to remain with their services. However, despite fulfilling all necessary c...
Account not recognised
I'm trying to change providers and my chosen provider does not recognise my account number or phone number. Any idea why? I was previously with Shell broadband and was migrated over through no choice of my own.
October Bill Overcharge
I’m looking for help to query an overcharge on my month bill and to ask for my October bill to be changed to reflect this please. . In my October statement, I am being charged more than normal. In the statement it says that this is due to a late paym...
Migrated from shell
Hello, I have migrated in from Shell but cannot register for My Account. If I try to register I get the message: "There was a technical error We’re very sorry and working hard to resolved this. Please try again later." The email I am trying to use to...
I have just received an email from Talk Talk about an unsuccessful payment. I do not know what that is about because I am not and have never been a Talk Talk customer. Peter Ramsey
Payment Extension
Hi ThereI made an mistake with my payment extension, i put in the wrong payment date, the day i would like is Febuary the 14th.Thanks Allan Stewart 10/01/1982
Payment
Hi there, I closed my direct debit account in December and made a due payment using my new bank account. I can't seem to change my account details to the new bank account, but my profile says the payment was 'paid'. I have received an email saying th...
Price
Hello, I have broadband from you and last time the price change few time, could you let me know why, before Ipay 25 now is 33 this is near 40% more
Order number beginning with N7 N8 or S0
Hi, I've been trying to get hold of my order number that begins with N7, N8 or S0. When i joined I had an issue with the order being attched to another email address similar to mine, but cuistomer suppose havn't been able to find any kind of order nu...
Log in Error
Hi can anyone tell me why I get this when I log in?I am still logged in but can't navigate to My account?Screen shot 10/5/23
fibre pricing
Why if im a new customer is fibre 150 the same as if a a new customer/ all delivery set up is free for new customers but i have to pay extra!! ive been with talktalk since is was tiscali ,thats a joke way to treat you customers ill been looking at ot...