International Calls Boost
I cannot turn off my ‘International calls boost’, I no longer need it. Please could you turn it off for me. Thank you.
Forum Posts
supersafe boost
Hi, I signed up for 24 months, 4/1/2024. I was supposed to have 24 months fibre & supersafe boost, today I had an email stating that my 24 month boost has ended. Could you look into it for me.I have used chat and spoken on the phone, both have comple...
How do you delete the calls boost?
How do you remove the calls boost please? I cannot find how to do this, and the instructions from TalkTalk text chats does not work. They haven't a clue.
Wrong Bills and contract problems
I arranged a new fibre and voip contract on the 18th of May, when I was reminded I was out of contract with my May bill ( estimated for June). Great all done contract emailed through. I also cancelled my call boost as we don’t use the phone very much...
International call boost
I want to cancel international call boost any help would be appreciated as you are unable to cancel even thoughit tells you manage your boosts.
Cancelling unlimited calling plan
I want to cancel my unlimited calling plan in a week or so because it's just too expensive. Can anyone tell me if I have to contact TalkTalk by phone, something I hate doing, or can I just untick the box in the boosts list? Any help would be apprecia...
Payment
How much will next months bill be?
A warning to those on "free" call boosts - always check your bills!
I took out a Broadband + Landline contract with Talk Talk in July 2021 and renewed following their email recommendation to do so in June 2023. Today, I log into my talk talk account to look at upgrade options and was shocked to see that I have been c...
International call Boost
I have realised that I am still being charged £9 per month for international calls. We made a short international call yesterday and have discovered we have been billed for it. This is disgrace! Why am I still being charged for something that appears...
Boosts
I am on a Fibre65 package.Under account settings, International Boosts and Unlimited UK calls are NOT SELECTED,but in my bill I am being charged 9 and 16 pounds respectively.Is this part of the Fibre65 package settings or a mistake in the billing?And...
Cancel Unlimited UK Calls Boost
Can any one tell me how to cancel Unlimited UK Calls Boost.I have tried online as per instructions but it will not work. The delete option is not offered.I have tried Chat several times but it's never available.I have tried phoning 03451 720088 but j...
Charges for call boosts
I have been charged for months for uk call boost when I have removed this online month after month and also called to remove but I have been charged and not received a refund for all the months paid when I have never had this on the beginning of my c...
Concurrent charges for international Extras Calls and International Max Calls Boost
I arranged with talktalk chat on 09/02/2024 to refund a charge of £9 for international Extras Calls Boost as we had previously upgraded to International Max Calls Boost, and to have International Extra Calls Boost cancelled; which I was told it was. ...
How do you cancel 'My addons'
I have been calling for the last two days to cancel the addon 'Unlimited UK Calls boost' and have tried to do it myself online but I can't find an option to do so. Any help greatly appreciated.
How Remove UK Call Boost?
This is listed as a £16 a month option on my account and I want to remove it. But there is no removal option for this anywhere under My Account or Telephone Settings. The only options listed are things like Caller Display and such. I cannot find any ...
Cannot turn off my unlimited calls boost
I cannot turn off my ‘unlimited calls boost’ but I no longer want it. Please could you turn it off for me as it is too expensive now. Thank you.
unlimited uk calls boost
Like others I want to cancel my UK unlimited calls boost but can't do and get no response from chat -tried 2 days in a row. Thanks for any suggestions
Super Safe Boost Cancellation
Hi, I’ve tried repeatedly to turn off / cancel the Super Safe Boost. I’ve followed the instructions to access my account, broadband & then security settings. But when I select No to turn off the boost on the next screen nothing happens - Idint get ta...
How do you cancel unlimited call boost
My contract states that add ons can be cancelled after one month but I cant find any way to cancel my unlimited call boosts .any guidance will be appreciated .
Hi I cancelled my boost in December
Hi I cancelled my boosts; Unlimited UK Calls Boost and Last Caller Barring in December. But I am still being charged the £16.00 for the addons. I have since cancelled the boosts a further three times and I have the emails confirming the cancellation ...
Looking to cancel my Unlimited UK Calls Boost add-on
Looking to cancel my "Unlimited UK Calls Boost" add-on but it's not listed on the add-ons page of my account to remove, only gives me options to add other services.
TalkTalk extortion - Unlimited Calls Boost added and billed for without permission-and not removable
Since July 2023 TalkTalk have been billing me £16 / month for Unlimited UK Calls Boost. I never requested this boost. I do not even have a phone at this address and have never even used a phone ever on this account. Further, it appears impossible to ...
Unlimited UK Calls Boost
Hi. I am currently enjoying an offer for this, free until 8 February. I am unable to cancel this myself via My Account as the option is simply not there. I have reported this before and I believe others have done also. So I got onto live chat yesterd...
Can't remove unlimited calls boost
HiI noticed a few months ago that my bill went up to £42 and I now found out it is because of the unlimited calls boost for £16. I don't use the landline so would like to turn that off. It says I can cancel the addons at any time but when I go to man...
Supersafe
I've been trying since November to cancel the Supersafe boost, can't get connected to a Live Chat to sort it. What do I have to do?