Hi about a week ago I renewed by fibre 65 on a new 24 month contract. Along with this I was promised half price (£8/month) unlimited calls boost for the whole 24months until April 2027. My online account correctly shows the fibre 24 month contract bu...
How do I get rid of the International extra calls boost? There doesn't seem any option available when you go into the manage options......
Hello,My account still shows the old Broadband package even though the new go live date was 24th March and the engineer came and moved everything over.There seems to be a broadband boost added on which I did not ask for (I think this was added as our...
Hello, I’ve just swapped my old TalkTalk account to a new Fibre 35 account. You have added a Call Diversion boost (cost £3 per month), but I did not request it. Also, you are now charging £5 per month for a TV plus boost, when previously this was fre...
Hello, I currently have International call Max Boost, but want to turn it off, as I'm away. But when I go to My Account and look at the various boosts, it's not showing. How can I turn it off (and then turn it back on when I return)?
Hi all. I purchased Now TV as a boost thru TT and when my contract with TT ended i decided not to renew and moved to a new provider. The problem i have is my TT account is disconnected but my Now TV membership isn't as i can still access Now TV on my...
How do I cancel my Boosts. Paying £16 per month.
Hi, I removed unlimited UK calls and international call boosts some time ago yet I'm still being charged for them, have checked the set up and they are not selected, but my dashboard says I have 4 not 2 boosts active, I have caller display and anonym...
Going round& round in circles, trying to find out how to cancel my international max calls boost
I notice I am been charged £16 for uk calls boost.I dont use this service - and not sure I ever have - as we dont have a phone connected to the line at all.There does not seem to be any way to delete this boost in my account.Please remove.
How do I get Phone boost removed? I don't use it.If I can't get it removed I'll go to another provider.
I am trying to cancel my anytime calls boost but there is absolutely no option to do this in my account. Can anyone help? Many thanks.
Hi,I received a new router as TalkTalk wanted to update my internet service for free. The letter enclosed mentioned that I could recycle my old router. However I have now received a letter, stating if I do not return the old router to TalkTalk, I cou...
How do I cancel my unlimited uk calls boost? It does not appear on the managing boost page
I'm writing this on behalf of my elderly dad from his account: His home broadband and phone contract ended last year, been paying extra, didn't know - but happy with the service so trying add International Max boost. In the offers and upgrade section...
Like other users, I cannot remove the Unlimited UK Calls Boost from my account and I have looked all over my dashboard to find a way. Chat is not available. It's very frustrating, even though it's supposedly flexible to remove at any time. Please hel...
I'd like to cancel the unlimited UK calls boost on my account. I don't use it. Never have. Frustrated that it's so hard to remove from my account - why is it not included in telephone self serve section? In the packages and services section under My ...
removed anytime calls boost,through my account yesterday(07/09/24)..received confirmation email,but my account is still showing the boost enabled?when will this be updated?
Why can I not cancel the above monthly payment which I no longer need? When I follow the suggested means, the list of boosts I am able to cancel does not include this one.Regards,Ian
Existing long-term customer. One of my offers is the International Max Calls Boost for 1500 minutes to 55 countries at £7 per month. The offer states that this also includes all UK calls 24 hours per day. Is the UK calls part of this correct?
Hello, I'm being charged for a boost at £12 relating to UK calls but when I look up boosts there's no way for me to turn this off. I only seem able to add more boosts. I don't have a landline phone, I don't need or want this and would like to switch ...
Hello, I wanted to remove the international Extra Calls boost from my account (£9/month) as no longer used but I am unable to do so as it is no longer listed in the Boosts and Features list and I am therefore unable to deselect it. Could somebody hel...
I cannot turn off my ‘International calls boost’, I no longer need it. Please could you turn it off for me. Thank you.
Hi, I signed up for 24 months, 4/1/2024. I was supposed to have 24 months fibre & supersafe boost, today I had an email stating that my 24 month boost has ended. Could you look into it for me.I have used chat and spoken on the phone, both have comple...
How do you remove the calls boost please? I cannot find how to do this, and the instructions from TalkTalk text chats does not work. They haven't a clue.