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Community - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Loss of landline service for 28 days

My landline was out of action for 28 days and i am so far getting nowhere with TT when it comes to getting compensation. They are abysmal at giving out straight answers in clear language from one source hence why I have resorted to this forum. I canc...

Willow6 by First Timer
  • 1665 Views
  • 3 replies
  • 0 like

Replace soffit mounted connection box

Hi The cover of my soffit mounted connection box which connects the overhead wire to the house is missing. Concerned ingress of rain could compromise phone connection. Openreach tell me you can sort this out. Advice please. Thank you.Carl

csqwared by Conversation Starter
  • 4100 Views
  • 11 replies
  • 0 like

Compensation

I was without a telephone line and internet access for 9 days last November, which meant that I could not contact TalkTalk to inform them of the problem. It was a general problem in my area as some 800 properties were without any service. When I was ...

Alvwiam5 by Participant
  • 3963 Views
  • 7 replies
  • 0 like