Hi all. So, I have FF 500 via City Fibre, pretty happy with it after initial teething issues (line not provisioned properly) it's been rock solid. I'm out of contract having had the service installed in Jan 2022. Can't remember what the initial deal ...
Hi Been with Talk Talk 150mb G Fast for about 5 years. My contract runs out in just over 2 months and im concerned we'll be forced to downgrade to normal 76mb Fibre. We don't have FTTP in our area yet and it's probably a good couple years away yet lo...
Hi all, My current package is Fibre 65 at £27pm fixed until October 2026. Email (attached) says a doubling in on speed to Full Fibre 150 (I presume) with no change in current contract, phone number or price - Along with Digital Voice. But I'm guessin...
Hi, I have encountered multiple issues with TalkTalk over the past month. It seems to continue like this. First, I moved to TalkTalk late last year, this year in March, I believe in the beginning, the router stopped working, so I chatted with the hel...
I've cancelled and switched to Youfibre due to higher speeds.I got an email saying my Talktalk service will end 25/03/25 which is today. My new service is due to be installed on 14 April and I'm worried I will be left without connection as I work fro...
Good morning, So I'm preparing to go to war with Talktalk currently as I've been wrongly charged for an engineer's visit, despite being told I would not be charged for it if the problem was Talktalk's. On 04/03/25 my connection failed, and I then suf...
I am moving apartment. I tried to do the moving home online application but I get the error message:"Unfortunately we cannot process your home move online, please contact our home move team on 0800 542 8081 to transfer your current TalkTalk services ...
I signed a new contract around 17th November and was told I'd get a £100 Amazon voucher within 90 days. I've heard nothing ( and have checked my spam folder). Can you help?
Hello All, I am just after some advice whether it's worth spending hours on the phone to TalkTalk for compensation or to just switch. In March 2021 I moved house and TalkTalk transferred by Fibre 65 to the new address. At the time when looking online...
Hi,Renewed contract with talktalk..went with no phone...full fibre....I've had no emails from talktalk....had no visit from engineer...downloaded a contract but as of yet nothing has happened...tried calling but get cut off...Attached are screenshots...
Fuming I left talk talk due to Poor service .. they remove cancellation charge like they were doing me a favour when I was within the 14 days so no charge anyway ..they are now trying to charge me for an engineer call out when they couldn't fix the f...
I have been trying and have been confirmed multiple time that my account will be closed since last Nov however I am still getting email regarding my bills and today I got email regarding my DD setup, when I logged in to account and what a surprise my...
In December 2024, I transferred my broadband service from TalkTalk to Vodafone. I received a final bill from TalkTalk, which I paid, assuming it was the last payment. However, in January 2025, I noticed that TalkTalk continued to send me bills as if ...
I decided to purchase the new full fibre broadband which had only arrived in my village earlier in the year. I decided to change provider and, as I was well-outside of my contract, set up a date for Openreach to fit the new system for 27/11/24. I wa...
My broadband service was disconnected at around 12:00AM today. I cancelled my broadband service last month and today is the disconnected day for my cancellation. But I have changed my mind and cancelled the cancellation in the same day last month. My...
Have had talktalk for years and never had a problem with my account last month try to the login system would not let me reset my password still had no luck in the end, I had to phone the rep to delete my account and we tried to sign up again and we c...
My bill for fibre 150 should be £28 per month but you've taken £31 the first month and £35 this month I am also having terrible connection can you check what's going on please
Talktalk disconnected me and then took payment from my account for early termination of contract!This was actually the second time they disconnected me; they said they were told to because I had gone to another supplier but I hadn't. I managed to get...
Why am I being charged the full amount for my broadband when it took over a week to eventually get it set up.that means your charging me for a week i couldn't use it.
Tried to leave talk talk, contract has ended and they just will not close account.
We sold our house in Grantham last year but as we had only started with you and was in a 2 yr contract so decided to keep my payment up ready for moving into our new home which is soon but as you sent me my new bill I sent you our new postcode ie XXX...
I've just about had enough of trying to get in contact with talk talk 3 days now and still can't get through on phone or on web chat my service was restricted so I went to pay my outstanding balance and yet again it came up with a technical issue had...
my account sarted off showing session ends in 120 xeconds after trying to open it a few times its now blocked i need pay my bill any ideas as talk talk dont seem to answer when i call please help
Had final bIll with Shell in July and got cut off 17th July 2024. Had to get EE to give me unlimited data as I had no BB for 11 days. Virgin fitted my new broad band in July and been with them since. I received a letter yesterday telling me I was abo...
Why are you charging us £35.82 for our internet which wasn’t conected for nearly a month also you are charging us £2.75 for paper bill which we do not get open reach was supposed to come on 30th September but didn’t turn up then you didn’t connect us...