Fuming I left talk talk due to Poor service .. they remove cancellation charge like they were doing me a favour when I was within the 14 days so no charge anyway ..they are now trying to charge me for an engineer call out when they couldn't fix the f...
I have been trying and have been confirmed multiple time that my account will be closed since last Nov however I am still getting email regarding my bills and today I got email regarding my DD setup, when I logged in to account and what a surprise my...
In December 2024, I transferred my broadband service from TalkTalk to Vodafone. I received a final bill from TalkTalk, which I paid, assuming it was the last payment. However, in January 2025, I noticed that TalkTalk continued to send me bills as if ...
I decided to purchase the new full fibre broadband which had only arrived in my village earlier in the year. I decided to change provider and, as I was well-outside of my contract, set up a date for Openreach to fit the new system for 27/11/24. I wa...
My broadband service was disconnected at around 12:00AM today. I cancelled my broadband service last month and today is the disconnected day for my cancellation. But I have changed my mind and cancelled the cancellation in the same day last month. My...
Have had talktalk for years and never had a problem with my account last month try to the login system would not let me reset my password still had no luck in the end, I had to phone the rep to delete my account and we tried to sign up again and we c...
My bill for fibre 150 should be £28 per month but you've taken £31 the first month and £35 this month I am also having terrible connection can you check what's going on please
Talktalk disconnected me and then took payment from my account for early termination of contract!This was actually the second time they disconnected me; they said they were told to because I had gone to another supplier but I hadn't. I managed to get...
Why am I being charged the full amount for my broadband when it took over a week to eventually get it set up.that means your charging me for a week i couldn't use it.
Tried to leave talk talk, contract has ended and they just will not close account.
We sold our house in Grantham last year but as we had only started with you and was in a 2 yr contract so decided to keep my payment up ready for moving into our new home which is soon but as you sent me my new bill I sent you our new postcode ie XXX...
I've just about had enough of trying to get in contact with talk talk 3 days now and still can't get through on phone or on web chat my service was restricted so I went to pay my outstanding balance and yet again it came up with a technical issue had...
my account sarted off showing session ends in 120 xeconds after trying to open it a few times its now blocked i need pay my bill any ideas as talk talk dont seem to answer when i call please help
Had final bIll with Shell in July and got cut off 17th July 2024. Had to get EE to give me unlimited data as I had no BB for 11 days. Virgin fitted my new broad band in July and been with them since. I received a letter yesterday telling me I was abo...
Why are you charging us £35.82 for our internet which wasn’t conected for nearly a month also you are charging us £2.75 for paper bill which we do not get open reach was supposed to come on 30th September but didn’t turn up then you didn’t connect us...
Hi everyone, on 19 September I received an email detailing the contract confirmation of my new service to take place in our new home to start on the 3 October. We moved on 30 September and waited a few days, then a few more, then resigned ourselves t...
why do we have to pay £34 for a £28 service Fibre 65
Forced 'migration' from Shell and received the usual emails assuring me the direct debit would work as usual, I do not need to do anything etc etc. I tried to contact TalkTalk when I received the first bill because they had added an extra £16. No ans...
Hello all. Will try and keep things brief, moved from Shell Energy where had Fibre 100, and received a bill from talk talk at new address, saying having full fibre upgraded to 150 as they don't do 100 mbps. Was told by shell energy, that at the new a...
I have recently done a home move order. On a call to talktalk they advised that my new property offers full fibre broadband only, so they can cancel my current contract in previous flat and place me on broadband only order in the new flat. I can only...
So to cut to the chase, I have this showing on my TT dashboard: "Pending requests Fibre 150 Data Only - Package Cancellation We're progressing your cancellation request. We're sorry to hear you're thinking of leaving us, we'd love you to stay - get i...
My internet is still not working after paying for the restriction lift, could i possibly be a future fiber customer and this is causing an error? I have made the payment, is their anyway of manually lifting the bar? And I have seen posts on the talkt...
So I have been unable to log into my account for nearly 6 months now. I can’t change anything for my account and everytime I contact someone regarding it I just get told to reset my password. That is not the issue here, when I log in the page times o...
Hi I'm a talk talk customer and pay monthly for my broadband and IV had to stay in a hotel till flat sorted from fire which destroyed modem and phone amongst other things is there a way where like EE pay as you go do on my tablet as I'm doing that no...
