I'll move this to billing, @NICHOLAS123, but not very clear what you are asking.
If you are unable to live at home for a while, is there free WiFi in the hotel? Usually it comes with no charge.
It's not possible to stop services when we are away for whatever reason - many people will not be at home for 2 - 3 weeks at a time (but usually not because of such an upset as a fire). The normal minimum term contract Ts&Cs apply.
It does sound as though you will be in need of new equipment, wire checking etc.
Please clarify your situation.
Staff will reply during the day (Monday to Friday.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
