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Get tailored support with your TalkTalk account and bills.

Forum Posts

Ex Shell customers Direct Debit issue

HI we're sorry but we've not been able to take the Direct Debit for your latest bill. We’re investigating this as a matter of urgency and will update you as soon as we can. Please ignore any message from us regarding a fee, you will not be charged an...

Echo dot promotion not received

Hi there, I am a new customer full fibre 500 with talk talk since the beginning of June. I read before and during joining I should receive an email for a free echo dot to be delivered from amazon but I have still not received this. I have been a cust...

Lomasp by Newbie
  • 115 Views
  • 2 replies
  • 0 like

£50 Voucher

I was promised a voucher for £50 and it's now 4 months later and still, nothing received, i have phoned and was told I'd receive it within a week,still nothing???

Easty360 by First Timer
  • 347 Views
  • 2 replies
  • 0 like

Emailed bills

Hi, I received a letter yesterday telling me you think my bills are not reaching my email inbox. This is not the case - I am receiving them. Perhaps the reason is that I don't always log into my account when I receive them - if the amount shown on th...