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Forum Posts

Community - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Getting charged after cancelling

I have cancelled my internet but just received an email with an outstanding balance. Can’t get to a chat as out of the country and is not available nor make a phone call. Could I please get an email to contact someone regarding this issue please. As ...

vazinha by First Timer
  • 570 Views
  • 1 replies
  • 0 like

Account

Hi Talk Talk you have sent me a bill this is the second one. I do not have a contract with you I’m with another provider and have been for OVER A YEAR NOW. So don’t understand why you are trying to take money out of my account you have taken one paym...

Izzy70 by First Timer
  • 772 Views
  • 2 replies
  • 0 like

Annoyed. Will leave in 21 months

Due to helping keeping my parents finances in check due to age both over 80 I put their shell broadband on my email. Problem is I can not access my parents account as they are on my email which has an account with talktalk until August 2026. Will not...

Echo dot promotion not received

Hi there, I am a new customer full fibre 500 with talk talk since the beginning of June. I read before and during joining I should receive an email for a free echo dot to be delivered from amazon but I have still not received this. I have been a cust...

Lomasp by First Timer
  • 1083 Views
  • 2 replies
  • 0 like

£50 Voucher

I was promised a voucher for £50 and it's now 4 months later and still, nothing received, i have phoned and was told I'd receive it within a week,still nothing???

Easty360 by First Timer
  • 1158 Views
  • 2 replies
  • 0 like

Emailed bills

Hi, I received a letter yesterday telling me you think my bills are not reaching my email inbox. This is not the case - I am receiving them. Perhaps the reason is that I don't always log into my account when I receive them - if the amount shown on th...