Account

[Izzy70]

Hi Talk Talk you have sent me a bill this is the second one. I do not have a contract with you I’m with another provider and have been for OVER A YEAR NOW. So don’t understand why you are trying to take money out of my account you have taken one payment last month and now you want another when I’m not with you. If anything you owe me a refund for last month. Please check your records.

Regards

Isobel Garnett 

[Arne-TalkTalk]

Hi Izzy70

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[ferguson]

I have moved this to the Billing section for you. 

Make sure that your personal details including the old TalkTalk phone number or account number are complete on your community profile (click here) so that the support team can link your forum identity with your account and then wait for them to respond.