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Your Account

Get tailored support with your TalkTalk account and bills.

Forum Posts

Ex Shell customers Direct Debit issue

HI we're sorry but we've not been able to take the Direct Debit for your latest bill. We’re investigating this as a matter of urgency and will update you as soon as we can. Please ignore any message from us regarding a fee, you will not be charged an...

no new tv box for you

Hello, i renewed my contract 24/07/24 in the contract we agreed that i do not pay for the tv services, but i requested a new tv box that can work with itvx player, i don't beleive i was told i can not have a new tv box during the negotiations, i rece...

Unfair engineer visit charge

Talktalk sent me a new 4K box to replace a faulty one. When it came to setting up the box the instruction card told me to press the SOURCE button on the enclosed remote control. There is no SOURCE button on the 4K remote control so I was unable to pr...

Dave63 by Popular Poster
  • 410 Views
  • 3 replies
  • 0 like

Being charged for Talk TV when I am not a Talk TV user

TalkTalk has suddenly started charging me £3.29 per month when I don't have Talk TV and have never had it. How do I get through to their accounts department? No one is available on the Chat service.

Eddie4419 by Chat Champion
  • 1421 Views
  • 17 replies
  • 1 like