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Forum Posts

Have not received £100 Amazon voucher

I was in the process of leaving talk talk and ended up receiving a call from yourself offering me a deal to stay. I ended up signing up with talk talk for another 18months and was promised a £100 Amazon voucher within 30 days. I haven’t received anyt...

Huntrodz by First Timer
  • 42 Views
  • 0 replies
  • 0 like

Not receievd £80 Giftcloud voucher

I have been trying to talk to someone via live chat about this however it is not working. I keep getting a message telling me to go back or log in to use live chat, despite me being logged in already. When I renewed my contract I was informed that I ...

Full fibre voucher

Hi, I was upgraded to full fibre and have yet to receive the £25 voucher, is it sent by TalkTalk?

damien1928 by Conversation Starter
  • 152 Views
  • 3 replies
  • 0 like

Voucher not recieved.

Hello i renewed my contract 17th Jan and was promised a £100 voucher within 45 days, nothing yet , can someone help me please.

Retention voucher

Hello. I was promised a £130 voucher from the retentions department for continuing my talk talk contract. I've received no correspondence about this even though I'm past the qualifying period mentioned in the phone call. Any help would be appreciated...

Voucher

when will I get my voucher for joining? 

Nazzy123 by First Timer
  • 97 Views
  • 1 replies
  • 0 like

Giftcloud £25 voucher City Fibre upgrade

Hello,Its been over 45 days since I had my upgraded fibre installed and just wondered who I contact about this voucher that was promised for the "inconvenience" of having the fibre upgraded. Is it City Fibre or Talk Talk?

Still awaiting £80 voucher

Been here 4 months and was told when I signed up I would get the voucher after 3 months. Nothing on email, was this a scam?

fazza59 by First Timer
  • 119 Views
  • 1 replies
  • 0 like

Voucher

Wot happen to the voucher for changing my internet over 

Gift Cloud Voucher

Hi As part of my deal for staying with talk talk and upgrading to full fibre I was told I would receive a gift cloud voucher. I upgraded late September with my install coming in mid October but to date have not received any voucher, email etc with de...

No quidco cashback or voucher

Hi I took out a Full Fibre 500 TalkTalk contract in July 2022. At the time there was a £75 reward voucher included and I also ordered through quidco who had £150 cashback for this contract. The purchase didn't track through quidco so I raised a claim...

a_123 by First Timer
  • 308 Views
  • 5 replies
  • 0 like

Giftcloud Reward

Hi, Hope someone can help, on the 15th October I received my monthly bill, only to find my new broadband price had gone up 60%. realising that customer loyalty is no longer rewarded, I went and switched to Sky, which was offering the same speeds at o...

JoFi62 by First Timer
  • 353 Views
  • 8 replies
  • 0 like

No giftcloud voucher

Hi. I've purchased a 500mbps Fibre broadband package in july and no update from giftcloud about the 80£ amazon voucher. I've almost forgot about it. If i click on the initial email from them (7 august) it says "your purchase is pending). I went live ...

Resolved! Still waiting for £105 Amazon

Hi,I joined in August 23 having purchased the Fibre 900 Data only package and as part of the deal I was promised an Amazon Voucher of £105. It's now Christmas time and I'm still waiting. I check from time to time on the link that TalkTalk sent and al...

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cas1701 by Popular Poster
  • 781 Views
  • 16 replies
  • 0 like

claiming my gift voucher

When will I receive my gift voucher. It was promised when I started my new contract on 2/11/03

RichL2 by First Timer
  • 384 Views
  • 6 replies
  • 0 like

Full Fibre Upgrade - no £25 voucher supplied

Hi Guys, I was promised a £25 Amazon voucher 45 days after the free upgrade to Full Fibre, which took place on 30/10/2023. I have checked all junk folders and there has been nothing from GiftCloud at all. Please can you investigate this for me? Thank...

Gift voucher

I have not recieved a gift voucher £25. I have been watching my talktalk email and spam but nothing yet. Any help.Thanks.

Gift card

I was offered a £100 Amazon gift card to stay with Talk Talk instead of moving to another provider but I’ve not received it. I have nothing in writing to show this. Who do I contact to chase this up?

VARVELI by First Timer
  • 253 Views
  • 4 replies
  • 0 like

Bill increase following "free" upgrade

Hi, I've just had my first bill since we were upgraded from Fibre 65 to Fibre 150 FTTP and I've been charged extra for the new service.When agreeing for this free upgrade to take place the email stated 'Not only is your upgrade free of charge, but th...

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Est1882 by Popular Poster
  • 615 Views
  • 8 replies
  • 0 like

Amazon Voucher

yes, another one.£100 voucher due for taking out a new contract.obviously it won't get sorted unless we post here.May i request support to ensure my reception?I did try sending a pm instead but the page it sent me to had no form to fill in.My registe...

Giftcloud Reward

Hi I recently went live with my new TalkTalk full fibre service. The Giftcloud tracker says that they are still waiting for TalkTalk to confirm a purchase. I have paid my first bill now so would have thought that confirmation could have been made? Ca...

GiftCloud Reward Voucher

Hello, I signed up for talktalk broadband in April 2023 with an £80 voucher being offered as incentive on the website. I have contacted customer service multiple times, with the promise of a voucher being sent but no voucher showing up. Last contact ...

mejh9rp by Chatterbox
  • 488 Views
  • 9 replies
  • 0 like

NOT RECEIVED 100 POUND AMAZON GIFT CARD

Hi I have Contacted talk talk customer service and they told me contact giftcloud which I did but still not give me voucher they keep telling they waiting reply from talk talk been a month already and not received my gift card.