Hi, On 27th January I received an email from TalkTalk saying that my £50 voucher would be with me within 10 days and if not to contact 'Gift cloud' which I have now done, (10th February) they have said I require an Order Reference Number which starts...
I have been emailing giftcloud since the beginning of January regarding a voucher not received through refferal. Received the email saying it would be here within 10 days on the 23rd December. Still going back and forth on email with giftcloud. My da...
When I changed to TalkTalk I was promised a £50 reward card. The cable was installed 27/9/24 and the order was confirmed 12/9/24, both of which are more than 120 days ago. I've heard nothing so far, has the reward been forgotten? Thanks
Although a letter has now arrived confirming new contact details no £50 voucher has been included.
I signed up in August and was due to receive a welcome voucher of £75 from amazon which should have arrived by the end of December at the latest. At the time of writing I have chased 4 times and each time was told it had been escalated and I would re...
Received an e-mail saying I will get my £50 reward within 10 days. If not, an email address for gift cloud was given to contact them on. It's been 12 days so I emailed only for it to be bounced back as no such address.What is my next step?
Hi, was told when I renewed last year I would get an Amazon gift card. I still haven’t received it anyone know the best way to chase this up? Thanks
After starting the process of moving to another provider I agreed to stay with TT. Speaking to an agent on the phone, part of the offer I accepted was a £80 voucher. Contract emails came through but nothing regarding the voucher.I understand there is...
I need to pay a bill but have cancelled my direct debit
When will I receive the £100 Tesco voucher that I was promised as part of the renewal process. I was told that I would be sent an email. It is now 30 days since I signed up and I have not heard anything. The offer of a voucher is part of the contract...
Was sent details for my voucher £150 I had to choose what type of voucher I wanted. I chose the one I could use when buying some thing online. I have not been sent any other info, I can no longer find any records on my phone regarding the I had not a...
I have still yet to recieve my £75 gift card from Giftcloud after signing a contract with Talktalk back in July. Can the Talktalk team confirm where I can find my order ID?
On 19/08/2024 I ordered a new broadband package from TalkTalk. As part of the deal I was offered £100 worth of Gift Vouchers (£75 + £25) which to date I have not received. I was promised I would receive the voucher(s) within 90 days of making the ord...
Hi, I joined the broadband over 3 months ago via Topcashback but haven't received any cash back or gift card up till this moment. Is anyone has the same problem like me?
I joined Shell in June with the promise of a £120 voucher which has not been received. I can track the progress and it's still showing as pending.I've tried chasing it up with broadbandchoices and they replied with "We are waiting for Shell to releas...
Hi guys, I've been waiting about 3 or 4 months for my amazon gift card with £100. Should have been sent within about 90 days. The provider of the offer has asked for: TalkTalk order reference (typically beginning N, S0, or FTTP):Could I have this ple...
I joined Shell and was transferred to TalkTalk. I still have not recieved a £75 voucher via Broadband Choices.All what Broadband choices state is: "We are waiting for Shell to release the funds to us to that we can release the gift cards provided by ...
Hi I hope someone can help. i joined Talk talk back in August with the intro offer of a £50 amazon voucher. i emailed hello@giftcloud.com last week & they have come back with "We are unfortunately unable to locate any details or gifts for you under t...
Does anyone know how long after activating broadband I should receive the gift voucher promised on purchase please?
Hello I purchased TalkTalk broadband months ago and have not received the relevant Gift Card as expected. After following up, I have been told I need to provide my TalkTalk order reference (typically beginning N, S0, or FTTP). Please can this be sent...
Hello I was promised a gift card of £100 as part of a retainer deal with you ?
Was in the process of leaving to go to Vodafone. Got a phone call and was offered a contract match with a £50 gift card, refused that. Phone operator went up to a £100 gift card so I agreed. Since agreeing my new contract has started but I have never...
Hi, when renewing at the beginning of April, I was promised a gift card to be sent within 90 days, I have yet to hear anything about this and would be great if someone could look into this. Thanks.
My friend used a referral code on 10/06/24 for the £50 voucher. I received an email on 12/08/24 saying the ‘switch was complete’ and ‘reward will be arriving soon’ from giftcloud. I’ve still not received anything, nor has my friend. It’s been over 10...
Hello all, When I signed up to Shell Broadband, I was offered a £100 Amazon voucher as a gift for signing up after the 120 day wait period.(This was in May 2024). Now that TalkTalk took over Shell broadband, will I still receive the £100 Amazon Vouch...
