Hello I purchased TalkTalk broadband months ago and have not received the relevant Gift Card as expected. After following up, I have been told I need to provide my TalkTalk order reference (typically beginning N, S0, or FTTP). Please can this be sent...
Hello I was promised a gift card of £100 as part of a retainer deal with you ?
Was in the process of leaving to go to Vodafone. Got a phone call and was offered a contract match with a £50 gift card, refused that. Phone operator went up to a £100 gift card so I agreed. Since agreeing my new contract has started but I have never...
Hi, when renewing at the beginning of April, I was promised a gift card to be sent within 90 days, I have yet to hear anything about this and would be great if someone could look into this. Thanks.
My friend used a referral code on 10/06/24 for the £50 voucher. I received an email on 12/08/24 saying the ‘switch was complete’ and ‘reward will be arriving soon’ from giftcloud. I’ve still not received anything, nor has my friend. It’s been over 10...
Hello all, When I signed up to Shell Broadband, I was offered a £100 Amazon voucher as a gift for signing up after the 120 day wait period.(This was in May 2024). Now that TalkTalk took over Shell broadband, will I still receive the £100 Amazon Vouch...
Good evening! I'm getting quite irritated now at the situation I've found myself in. I've switched from Virgin Media over to TalkTalk Fibre 900mbps. The Eero routers are great, installation went smoothly (in the end after the engineer arrived very ve...
I have been signed up to Fibre 500 since June of this year. My broadband deal included a £75 gift card, but I have not yet received it (see screenshot attached of rewards.giftcard.com page). Any help would be appreciated. Thanks
Has anyone had issues trying to receive their refer a friend voucher? I have made 3 calls since May and received 3 emails from talktalk saying I will get an email from giftcloud to redeem my voucher withing 10 days.All 3 times I never received that e...
Hi, I've not received my Amazon voucher for staying with TalkTalk yet.
I lost internet connection on 24/06/2024, contacted your customer service, told me there was an error in talktalk system, that's why my service got disconneted. The only solution talktalk provided to me was to place a new order, so i did. And I was p...
I recently renewed my TalkTalk contract and decided to track the purchase via TopCashback. After trying to lodge the claim, I was met with the requirement of my TalkTalk Account Number. It says that my account number should start with a N or a S and ...
Hi I have recently referred TalkTalk to a friend, I have received an email from TalkTalk early this month saying that the £50 voucher will be with me in 7 days, but I still haven't received anything from giftcloud after 3 weeks. I emailed giftcloud a...
It's been over 60 days and 2 billing cycles and no code or link supplied by TalkTalk.Contact CS and had to supply screen shots of emails and paste the link from the email (which was just Amazon T's&C's).Told to speak to Amazon as they fulfill, but tr...
Hi all, I have a claim with Topcashback for missing cashback. They are asking for an account/order/sale id beginning with N7", "N8" or "S0", but I could not find any. Does anyone know where I can find it?@Arne-TalkTalk
HiCAn anyone help as I cannot find info via google. I purchased talktalk broadband back in March but did not receive my £50 voucher. I had an acknowledgment that I had signed up for it but it seems its never been verified by TalkTalk. Thanks
HiI was sent the redeem link to get my free Amazon echo dot. I click into it and it didn’t automatically add to my basket (I am already logged in on my devise). I went into basket and click a few other places and still no echo dot in my basket. I tri...
Hi, 60 days have now lapsed since I renewed my talktalk package. Even though it says renewals you should get it in 7 days, I waited 60 I got the email to say I would receive the echo dot code, but I never did get the link to redeem it. not having any...
Hi, I have still not received my £100 gift voucher which I was told I would receiving within 90 days of sign up. I have since referred a friend and already received that £50 voucher via Giftcloud. Can someone look into this please and email, or call ...
I recently signed up to a new contract with the promise of a free Echo Dot. None has been supplied, no voucher or claim code sent. I contacted Customer Services and was told that a 'not received' claim would be raised with Amazon. However, what happe...
Hello, As I can see a number of other people have asked (but with no real solutions as far as I've seen yet), I also ordered Talk Talk Fibre 900 on the basis that I would get a £100 voucher. The date for that voucher to arrive has now passed and when...
Hello, I took out a Fibre 150 package with TalkTalk in November 2023, purchasing it using Quidco as £50 cashback was advertised at the time. This has still not been paid out to me and is still showing as just Tracked on Quidco, please can you assist?...
Hello there, I was told to start my own thread - so here it is! I recently went over to another provider for a better deal, but TalkTalk made a better offer so I decided to stay... Part of that better offer was a gift voucher, but that hasn't been me...
I was promised a £100 gift voucher on 30/08/23 when I opted to reverse my decision to leave at the end of my contract. It never arrived. On 29/01/24, and 16/04/24 I enquired and was promised it would be re-issued. On both occasions I accepted invitat...
Hi I have recently renewed my contract over the phone, and the customer service has agreed gift voucher will be sent after 3 months. However, the gift voucher was not mentioned in the new contract and there was no extra email confirmation about this....