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Forum Posts

£100 gift voucher

Was in the process of leaving to go to Vodafone. Got a phone call and was offered a contract match with a £50 gift card, refused that. Phone operator went up to a £100 gift card so I agreed. Since agreeing my new contract has started but I have never...

kev6987 by First Timer
  • 333 Views
  • 6 replies
  • 0 like

GIFT CARD not received

Hi, when renewing at the beginning of April, I was promised a gift card to be sent within 90 days, I have yet to hear anything about this and would be great if someone could look into this. Thanks.

rpbutler by First Timer
  • 171 Views
  • 1 replies
  • 0 like

Referral voucher still not arrived from GiftCloud

My friend used a referral code on 10/06/24 for the £50 voucher. I received an email on 12/08/24 saying the ‘switch was complete’ and ‘reward will be arriving soon’ from giftcloud. I’ve still not received anything, nor has my friend. It’s been over 10...

Darw00d by First Timer
  • 296 Views
  • 4 replies
  • 0 like

Giftcard not received

I have been signed up to Fibre 500 since June of this year. My broadband deal included a £75 gift card, but I have not yet received it (see screenshot attached of rewards.giftcard.com page). Any help would be appreciated. Thanks

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BenM01 by First Timer
  • 392 Views
  • 6 replies
  • 0 like

Refer a Friend an absolute Joke

Has anyone had issues trying to receive their refer a friend voucher? I have made 3 calls since May and received 3 emails from talktalk saying I will get an email from giftcloud to redeem my voucher withing 10 days.All 3 times I never received that e...

dobbor11 by First Timer
  • 340 Views
  • 5 replies
  • 0 like

Talktalk sales scam

I lost internet connection on 24/06/2024, contacted your customer service, told me there was an error in talktalk system, that's why my service got disconneted. The only solution talktalk provided to me was to place a new order, so i did. And I was p...

TopCashBack Ordern Number

I recently renewed my TalkTalk contract and decided to track the purchase via TopCashback. After trying to lodge the claim, I was met with the requirement of my TalkTalk Account Number. It says that my account number should start with a N or a S and ...

Referral Voucher

Hi I have recently referred TalkTalk to a friend, I have received an email from TalkTalk early this month saying that the £50 voucher will be with me in 7 days, but I still haven't received anything from giftcloud after 3 weeks. I emailed giftcloud a...

The mysterious Free Echo Dot - Impossible to claim?

It's been over 60 days and 2 billing cycles and no code or link supplied by TalkTalk.Contact CS and had to supply screen shots of emails and paste the link from the email (which was just Amazon T's&C's).Told to speak to Amazon as they fulfill, but tr...

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Resolved! Topcashback: Order Number Beggining with N7 N8 or S0

Hi all, I have a claim with Topcashback for missing cashback. They are asking for an account/order/sale id beginning with N7", "N8" or "S0", but I could not find any. Does anyone know where I can find it?@Arne-TalkTalk

aiden_gl by First Timer
  • 440 Views
  • 3 replies
  • 0 like

Voucher not received from Giftcloud

HiCAn anyone help as I cannot find info via google. I purchased talktalk broadband back in March but did not receive my £50 voucher. I had an acknowledgment that I had signed up for it but it seems its never been verified by TalkTalk. Thanks

mrkfm01 by Chatterbox
  • 865 Views
  • 11 replies
  • 0 like

Amazon echo dot redeem link didn’t work

HiI was sent the redeem link to get my free Amazon echo dot. I click into it and it didn’t automatically add to my basket (I am already logged in on my devise). I went into basket and click a few other places and still no echo dot in my basket. I tri...

Haven’t received echo dot promotional code

Hi, 60 days have now lapsed since I renewed my talktalk package. Even though it says renewals you should get it in 7 days, I waited 60 I got the email to say I would receive the echo dot code, but I never did get the link to redeem it. not having any...

Not received £100 gift voucher on joining

Hi, I have still not received my £100 gift voucher which I was told I would receiving within 90 days of sign up. I have since referred a friend and already received that £50 voucher via Giftcloud. Can someone look into this please and email, or call ...

jonnyd42 by First Timer
  • 483 Views
  • 4 replies
  • 0 like

Order Number

Hello, As I can see a number of other people have asked (but with no real solutions as far as I've seen yet), I also ordered Talk Talk Fibre 900 on the basis that I would get a £100 voucher. The date for that voucher to arrive has now passed and when...

Quidco Cashback

Hello, I took out a Fibre 150 package with TalkTalk in November 2023, purchasing it using Quidco as £50 cashback was advertised at the time. This has still not been paid out to me and is still showing as just Tracked on Quidco, please can you assist?...

Gift voucher offer after deciding to stay with TalkTalk

Hello there, I was told to start my own thread - so here it is! I recently went over to another provider for a better deal, but TalkTalk made a better offer so I decided to stay... Part of that better offer was a gift voucher, but that hasn't been me...

Gift Voucher

I was promised a £100 gift voucher on 30/08/23 when I opted to reverse my decision to leave at the end of my contract. It never arrived. On 29/01/24, and 16/04/24 I enquired and was promised it would be re-issued. On both occasions I accepted invitat...

Expecting gift voucher confirmation email

Hi I have recently renewed my contract over the phone, and the customer service has agreed gift voucher will be sent after 3 months. However, the gift voucher was not mentioned in the new contract and there was no extra email confirmation about this....

TonyWong by First Timer
  • 440 Views
  • 3 replies
  • 0 like

Not received £100 Visa gift card after renewing over phone

I rang up on 30th January debating whether to leave talktalk but was offered a new deal with a £100 visa gift card which I accepted. I then waited 41 days with no voucher arriving… I rang back talktalk retention team who told me to email Hello@giftcl...

Mph1234 by First Timer
  • 489 Views
  • 4 replies
  • 0 like