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Forum Posts

£100 Voucher

When will I receive the £100 Tesco voucher that I was promised as part of the renewal process. I was told that I would be sent an email. It is now 30 days since I signed up and I have not heard anything. The offer of a voucher is part of the contract...

My voucher

Was sent details for my voucher £150 I had to choose what type of voucher I wanted. I chose the one I could use when buying some thing online. I have not been sent any other info, I can no longer find any records on my phone regarding the I had not a...

Order ID starting with N

I have still yet to recieve my £75 gift card from Giftcloud after signing a contract with Talktalk back in July. Can the Talktalk team confirm where I can find my order ID?

Gift Vouchers not received within 90 days of order

On 19/08/2024 I ordered a new broadband package from TalkTalk. As part of the deal I was offered £100 worth of Gift Vouchers (£75 + £25) which to date I have not received. I was promised I would receive the voucher(s) within 90 days of making the ord...

aa2000 by Enlightened One
  • 244 Views
  • 7 replies
  • 0 like

No cashback back or gift card received

Hi, I joined the broadband over 3 months ago via Topcashback but haven't received any cash back or gift card up till this moment. Is anyone has the same problem like me?

Giftcloud Voucher still not received after 5 months

I joined Shell in June with the promise of a £120 voucher which has not been received. I can track the progress and it's still showing as pending.I've tried chasing it up with broadbandchoices and they replied with "We are waiting for Shell to releas...

clivep by Chat Champion
  • 239 Views
  • 5 replies
  • 0 like

Order number needed to chase Gift Voucher

Hi guys, I've been waiting about 3 or 4 months for my amazon gift card with £100. Should have been sent within about 90 days. The provider of the offer has asked for: TalkTalk order reference (typically beginning N, S0, or FTTP):Could I have this ple...

CMETT001 by First Timer
  • 126 Views
  • 1 replies
  • 0 like

Contacted Gift cloud to chase up voucher

Hi I hope someone can help. i joined Talk talk back in August with the intro offer of a £50 amazon voucher. i emailed hello@giftcloud.com last week & they have come back with "We are unfortunately unable to locate any details or gifts for you under t...

Gift voucher

Does anyone know how long after activating broadband I should receive the gift voucher promised on purchase please?

corpy10 by First Timer
  • 154 Views
  • 2 replies
  • 0 like

Order number required

Hello I purchased TalkTalk broadband months ago and have not received the relevant Gift Card as expected. After following up, I have been told I need to provide my TalkTalk order reference (typically beginning N, S0, or FTTP). Please can this be sent...

pinkfire by First Timer
  • 165 Views
  • 1 replies
  • 0 like

Gift voucher

Hello I was promised a gift card of £100 as part of a retainer deal with you ?

apex1968 by First Timer
  • 392 Views
  • 6 replies
  • 0 like

£100 gift voucher

Was in the process of leaving to go to Vodafone. Got a phone call and was offered a contract match with a £50 gift card, refused that. Phone operator went up to a £100 gift card so I agreed. Since agreeing my new contract has started but I have never...

kev6987 by Popular Poster
  • 607 Views
  • 6 replies
  • 0 like

GIFT CARD not received

Hi, when renewing at the beginning of April, I was promised a gift card to be sent within 90 days, I have yet to hear anything about this and would be great if someone could look into this. Thanks.

rpbutler by First Timer
  • 258 Views
  • 1 replies
  • 0 like

Referral voucher still not arrived from GiftCloud

My friend used a referral code on 10/06/24 for the £50 voucher. I received an email on 12/08/24 saying the ‘switch was complete’ and ‘reward will be arriving soon’ from giftcloud. I’ve still not received anything, nor has my friend. It’s been over 10...

Darw00d by First Timer
  • 420 Views
  • 4 replies
  • 0 like

Giftcard not received

I have been signed up to Fibre 500 since June of this year. My broadband deal included a £75 gift card, but I have not yet received it (see screenshot attached of rewards.giftcard.com page). Any help would be appreciated. Thanks

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BenM01 by First Timer
  • 577 Views
  • 6 replies
  • 0 like

Refer a Friend an absolute Joke

Has anyone had issues trying to receive their refer a friend voucher? I have made 3 calls since May and received 3 emails from talktalk saying I will get an email from giftcloud to redeem my voucher withing 10 days.All 3 times I never received that e...

dobbor11 by First Timer
  • 594 Views
  • 5 replies
  • 0 like

Talktalk sales scam

I lost internet connection on 24/06/2024, contacted your customer service, told me there was an error in talktalk system, that's why my service got disconneted. The only solution talktalk provided to me was to place a new order, so i did. And I was p...

TopCashBack Ordern Number

I recently renewed my TalkTalk contract and decided to track the purchase via TopCashback. After trying to lodge the claim, I was met with the requirement of my TalkTalk Account Number. It says that my account number should start with a N or a S and ...

Referral Voucher

Hi I have recently referred TalkTalk to a friend, I have received an email from TalkTalk early this month saying that the £50 voucher will be with me in 7 days, but I still haven't received anything from giftcloud after 3 weeks. I emailed giftcloud a...

The mysterious Free Echo Dot - Impossible to claim?

It's been over 60 days and 2 billing cycles and no code or link supplied by TalkTalk.Contact CS and had to supply screen shots of emails and paste the link from the email (which was just Amazon T's&C's).Told to speak to Amazon as they fulfill, but tr...

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Resolved! Topcashback: Order Number Beggining with N7 N8 or S0

Hi all, I have a claim with Topcashback for missing cashback. They are asking for an account/order/sale id beginning with N7", "N8" or "S0", but I could not find any. Does anyone know where I can find it?@Arne-TalkTalk

aiden_gl by First Timer
  • 576 Views
  • 3 replies
  • 0 like