Refer a Friend - Giftcloud Voucher

[pobox1122]

I was sent an email from TalkTalk on the 8th January 2025 stating that a referral had completely switched to TalkTalk and a Gift Card would be sent, 

After two months of emails with Giftcloud I was referred back to TalkTalk. I used live chat and after being given two telephone numbers not in use. I then spent a fair amount of time on different telephone numbers with different people from TalkTalk to no avail. This was on the 13th March 2025. 

I was finally asked to provide evidence of all this including from the referee. I asked for an email address to which I could send something.
The email I was sent used the first name of the referee, so TalkTalk know who we both are.  Not withstanding we are Customers. 
I will leave this here for a few days in case it is picked up first. 

[Arne-TalkTalk]

Hi pobox1122

I have escalated this to the voucher team. 

[Gliwmaeden2]

@pobox1122, 

Your post is in the queue for attention - as staff didn't pick it up today, I'm afraid you won't hear back until after the weekend. 

Please just follow up on this thread.