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TalkTalk unable to provide £50 voucher

redmelons
Conversation Starter
Private Message TalkTalk

yesterday

Message 2 of 2

I referred my daughter to TalkTalk and we both received emails saying that we would receive £50 vouchers.

After several weeks my daughter has received an email saying 'Sorry, but we are unble to provide the £50 voucher you were expecting. Instead, we have added a credit for £50 to your TalkTalk account which will show on your next bill'.

I haven't received a similar email and there is no credit on my account. Will I be getting a £50 credit please?

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays. The posts are responded to in time/date order, oldest first.


Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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