Voucher

[Lozc88]

referred a friend in November to talk talk. We are both still waiting for our voucher. Gift cloud have sent me an email today saying No further action on their end and to contact talk talk. I’ve been backwards and forwards, emailing and calling and still nothing? Does anyone actually get these vouchers?

[Arne-TalkTalk]

Hi Lozc88

There are delays with vouchers at the moment,  I have passed your account details to the team who are responsible for issuing the vouchers. 

[Lozc88]

 

 

We were both promised £50 each

[Arne-TalkTalk]

Hi Lozc88

How much was the voucher for? 

[Gliwmaeden2]

It's in the right place, @Lozc88, but several messages seem to have been missed. There may be an issue with the software for getting messages into the queue for staff attention, so I'll re-escalate the thread anyway and flag up the possibility of an issue with the workflow. 

[Lozc88]

has this been passed on to the relevant team as im still waiting?

[Gliwmaeden2]

Thanks for starting your own thread, @Lozc88.

Your post is in a queue for attention. 

If it's not picked up today, it will be after the weekend. Yes, staff do get to the bottom of any issues regarding vouchers.