Order ID starting with N
I have still yet to recieve my £75 gift card from Giftcloud after signing a contract with Talktalk back in July. Can the Talktalk team confirm where I can find my order ID?
Forum Posts
Gift Vouchers not received within 90 days of order
On 19/08/2024 I ordered a new broadband package from TalkTalk. As part of the deal I was offered £100 worth of Gift Vouchers (£75 + £25) which to date I have not received. I was promised I would receive the voucher(s) within 90 days of making the ord...
No cashback back or gift card received
Hi, I joined the broadband over 3 months ago via Topcashback but haven't received any cash back or gift card up till this moment. Is anyone has the same problem like me?
Joined Shell and moved to TalkTalk & not received £75 Amazon voucher after more than 120 days
I joined Shell and was transferred to TalkTalk. I still have not recieved a £75 voucher via Broadband Choices.All what Broadband choices state is: "We are waiting for Shell to release the funds to us to that we can release the gift cards provided by ...
Gift voucher
Does anyone know how long after activating broadband I should receive the gift voucher promised on purchase please?
following up on echo dot promo. its more than 60 days now
seeking advice as I haven’t received any email yet on how to claim the echo dot .
Order number required
Hello I purchased TalkTalk broadband months ago and have not received the relevant Gift Card as expected. After following up, I have been told I need to provide my TalkTalk order reference (typically beginning N, S0, or FTTP). Please can this be sent...
Giftcloud voucher not received
I hope someone can help here. I renewed my Talktalk contract and part of the renewal was that I would receive a £100 Amazon gift voucher within 30 days of contract renewal. The 30 days is up and nothing from giftcloud(ami surprised??). I have emailed...
Topcashback Account ID
Hi. I'm after my account id beginning with N7, N8 or S0 followed by 7 digits for a Topcashback claim. Can you provide this please.Many Thanks.
Echo Dot
I have not received any further information about the free Echo Dot offer since joining full fibre. My full fibre went live on 7-6-24. This is more than the 60 days stated in the terms and conditions of the offer.
Topcashback
Hi, I need my account number starting "N7", "N8" or "S0", followed by 7 digits for a Topcashback claim. Topcashback told me to ask here. Thanks
Echo Dot promotional link
I signed up for a broadband package in May this year, which included an Amazon Echo Dot. However, it is now August, and I still haven’t received a promotional link from TalkTalk to claim the Echo Dot from Amazon.
£100 stay with talktalk voucher
Hi All Seems to be a common issue and i have seen a few resolving comments so hoping someone can help. i renewed my contract after trying to leave and got offered a £100 voucher that i would receive in 30 days, its been 30 days today and i havent rec...
Talktalk sales scam
I lost internet connection on 24/06/2024, contacted your customer service, told me there was an error in talktalk system, that's why my service got disconneted. The only solution talktalk provided to me was to place a new order, so i did. And I was p...
Echo Dot Promotion
I switched over to TalkTalk at the start of May and was told that I would receive a code to redeem for an Echo Dot within 60 days. That deadline has been and gone and the only email I've had since then about it has said it's "taking longer than expec...
TopCashBack Ordern Number
I recently renewed my TalkTalk contract and decided to track the purchase via TopCashback. After trying to lodge the claim, I was met with the requirement of my TalkTalk Account Number. It says that my account number should start with a N or a S and ...
Cost of upgrades vs new customer deals
Does anyone have any idea why the cost of upgrades on MyTalkTalk is so much higher than for new customers? I've been considering an upgrade to 900mbps fibre now that it's available in my area. The upgrade price is £54, but new customers get it for £3...
The mysterious Free Echo Dot - Impossible to claim?
It's been over 60 days and 2 billing cycles and no code or link supplied by TalkTalk.Contact CS and had to supply screen shots of emails and paste the link from the email (which was just Amazon T's&C's).Told to speak to Amazon as they fulfill, but tr...
ECHO DOT PROMOTIONAL CODE AFTER 60 DAYS?
I joined TalkTalk over two months ago. My first and second bill is paid After joining TalkTalk I received an email with the following message: "Thanks for purchasing your broadband with TalkTalk. The package you selected is eligible for an Amazon Ech...
No Echo Dot Promotional Code After 60 days?
Has anyone else had this problem? I joined TalkTalk over two months ago. My first bill was paid and my second is due within a few days. After joining TalkTalk I received an email with the following message: "Thanks for purchasing your broadband with ...
Haven’t received echo dot promotional code
Hi, 60 days have now lapsed since I renewed my talktalk package. Even though it says renewals you should get it in 7 days, I waited 60 I got the email to say I would receive the echo dot code, but I never did get the link to redeem it. not having any...
Free Echo Dot Link does not work
I have received the email with the link, added it to basket, gone to checkout and it does not show free delivery and wants to charge the full cost of the Echo Dot to my credit card. It does not state zero balance or free delivery. HELP!.
Double messages or false advertising TalkTalk?
On one page it says "We are here 24/7" then the next it says "look at each departments opening times. " Confused?
Free Echo Dot - I can't claim without a voucher code which hasn't been sent
I recently signed up to a new contract with the promise of a free Echo Dot. None has been supplied, no voucher or claim code sent. I contacted Customer Services and was told that a 'not received' claim would be raised with Amazon. However, what happe...
Topcashback Not Tracking
Hi, I went through TopCashBack to order Full Fibre back in January 2023, and it did not track properly. I raised a claim with TopCashBack and provided S Order Number which was provide by a member on TT team in the communities. I have attached the res...
