I signed up in August and was due to receive a welcome voucher of £75 from amazon which should have arrived by the end of December at the latest. At the time of writing I have chased 4 times and each time was told it had been escalated and I would re...
I signed onto a new contract in August and have not received my gift incentive. How do I go about finding out when I'll receive it?
I also was sent a email in November 2024 for a free Huawai band 9 watch as gift, saying don’t need start a new contract, and obligation said a selected amount has received this offer, clicked got confirmation said up to 45 days. Now TalkTalk say they...
After starting the process of moving to another provider I agreed to stay with TT. Speaking to an agent on the phone, part of the offer I accepted was a £80 voucher. Contract emails came through but nothing regarding the voucher.I understand there is...
I have still yet to recieve my £75 gift card from Giftcloud after signing a contract with Talktalk back in July. Can the Talktalk team confirm where I can find my order ID?
On 19/08/2024 I ordered a new broadband package from TalkTalk. As part of the deal I was offered £100 worth of Gift Vouchers (£75 + £25) which to date I have not received. I was promised I would receive the voucher(s) within 90 days of making the ord...
Hi, I joined the broadband over 3 months ago via Topcashback but haven't received any cash back or gift card up till this moment. Is anyone has the same problem like me?
I joined Shell and was transferred to TalkTalk. I still have not recieved a £75 voucher via Broadband Choices.All what Broadband choices state is: "We are waiting for Shell to release the funds to us to that we can release the gift cards provided by ...
Does anyone know how long after activating broadband I should receive the gift voucher promised on purchase please?
seeking advice as I haven’t received any email yet on how to claim the echo dot .
Hello I purchased TalkTalk broadband months ago and have not received the relevant Gift Card as expected. After following up, I have been told I need to provide my TalkTalk order reference (typically beginning N, S0, or FTTP). Please can this be sent...
I hope someone can help here. I renewed my Talktalk contract and part of the renewal was that I would receive a £100 Amazon gift voucher within 30 days of contract renewal. The 30 days is up and nothing from giftcloud(ami surprised??). I have emailed...
Hi. I'm after my account id beginning with N7, N8 or S0 followed by 7 digits for a Topcashback claim. Can you provide this please.Many Thanks.
I have not received any further information about the free Echo Dot offer since joining full fibre. My full fibre went live on 7-6-24. This is more than the 60 days stated in the terms and conditions of the offer.
Hi, I need my account number starting "N7", "N8" or "S0", followed by 7 digits for a Topcashback claim. Topcashback told me to ask here. Thanks
I signed up for a broadband package in May this year, which included an Amazon Echo Dot. However, it is now August, and I still haven’t received a promotional link from TalkTalk to claim the Echo Dot from Amazon.
Hi All Seems to be a common issue and i have seen a few resolving comments so hoping someone can help. i renewed my contract after trying to leave and got offered a £100 voucher that i would receive in 30 days, its been 30 days today and i havent rec...
I lost internet connection on 24/06/2024, contacted your customer service, told me there was an error in talktalk system, that's why my service got disconneted. The only solution talktalk provided to me was to place a new order, so i did. And I was p...
I switched over to TalkTalk at the start of May and was told that I would receive a code to redeem for an Echo Dot within 60 days. That deadline has been and gone and the only email I've had since then about it has said it's "taking longer than expec...
I recently renewed my TalkTalk contract and decided to track the purchase via TopCashback. After trying to lodge the claim, I was met with the requirement of my TalkTalk Account Number. It says that my account number should start with a N or a S and ...
Does anyone have any idea why the cost of upgrades on MyTalkTalk is so much higher than for new customers? I've been considering an upgrade to 900mbps fibre now that it's available in my area. The upgrade price is £54, but new customers get it for £3...
It's been over 60 days and 2 billing cycles and no code or link supplied by TalkTalk.Contact CS and had to supply screen shots of emails and paste the link from the email (which was just Amazon T's&C's).Told to speak to Amazon as they fulfill, but tr...
I joined TalkTalk over two months ago. My first and second bill is paid After joining TalkTalk I received an email with the following message: "Thanks for purchasing your broadband with TalkTalk. The package you selected is eligible for an Amazon Ech...
Has anyone else had this problem? I joined TalkTalk over two months ago. My first bill was paid and my second is due within a few days. After joining TalkTalk I received an email with the following message: "Thanks for purchasing your broadband with ...
Hi, 60 days have now lapsed since I renewed my talktalk package. Even though it says renewals you should get it in 7 days, I waited 60 I got the email to say I would receive the echo dot code, but I never did get the link to redeem it. not having any...