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Get tailored support with your TalkTalk account and bills.

Forum Posts

Topcashback Account ID

Hi. I'm after my account id beginning with N7, N8 or S0 followed by 7 digits for a Topcashback claim. Can you provide this please.Many Thanks.

Echo Dot

I have not received any further information about the free Echo Dot offer since joining full fibre. My full fibre went live on 7-6-24. This is more than the 60 days stated in the terms and conditions of the offer.

Truman71 by First Timer
  • 202 Views
  • 3 replies
  • 0 like

Topcashback

Hi, I need my account number starting "N7", "N8" or "S0", followed by 7 digits for a Topcashback claim. Topcashback told me to ask here. Thanks

SamB84 by First Timer
  • 108 Views
  • 1 replies
  • 0 like

Echo Dot promotional link

I signed up for a broadband package in May this year, which included an Amazon Echo Dot. However, it is now August, and I still haven’t received a promotional link from TalkTalk to claim the Echo Dot from Amazon.

Shell10 by First Timer
  • 177 Views
  • 1 replies
  • 0 like

£100 stay with talktalk voucher

Hi All Seems to be a common issue and i have seen a few resolving comments so hoping someone can help. i renewed my contract after trying to leave and got offered a £100 voucher that i would receive in 30 days, its been 30 days today and i havent rec...

phil750 by First Timer
  • 405 Views
  • 7 replies
  • 0 like

Talktalk sales scam

I lost internet connection on 24/06/2024, contacted your customer service, told me there was an error in talktalk system, that's why my service got disconneted. The only solution talktalk provided to me was to place a new order, so i did. And I was p...

Echo Dot Promotion

I switched over to TalkTalk at the start of May and was told that I would receive a code to redeem for an Echo Dot within 60 days. That deadline has been and gone and the only email I've had since then about it has said it's "taking longer than expec...

mikenew2 by First Timer
  • 129 Views
  • 1 replies
  • 0 like

TopCashBack Ordern Number

I recently renewed my TalkTalk contract and decided to track the purchase via TopCashback. After trying to lodge the claim, I was met with the requirement of my TalkTalk Account Number. It says that my account number should start with a N or a S and ...

Cost of upgrades vs new customer deals

Does anyone have any idea why the cost of upgrades on MyTalkTalk is so much higher than for new customers? I've been considering an upgrade to 900mbps fibre now that it's available in my area. The upgrade price is £54, but new customers get it for £3...

The mysterious Free Echo Dot - Impossible to claim?

It's been over 60 days and 2 billing cycles and no code or link supplied by TalkTalk.Contact CS and had to supply screen shots of emails and paste the link from the email (which was just Amazon T's&C's).Told to speak to Amazon as they fulfill, but tr...

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ECHO DOT PROMOTIONAL CODE AFTER 60 DAYS?

I joined TalkTalk over two months ago. My first and second bill is paid After joining TalkTalk I received an email with the following message: "Thanks for purchasing your broadband with TalkTalk. The package you selected is eligible for an Amazon Ech...

Alyjar by First Timer
  • 382 Views
  • 3 replies
  • 1 like

No Echo Dot Promotional Code After 60 days?

Has anyone else had this problem? I joined TalkTalk over two months ago. My first bill was paid and my second is due within a few days. After joining TalkTalk I received an email with the following message: "Thanks for purchasing your broadband with ...

Solistra by Popular Poster
  • 732 Views
  • 8 replies
  • 1 like

Haven’t received echo dot promotional code

Hi, 60 days have now lapsed since I renewed my talktalk package. Even though it says renewals you should get it in 7 days, I waited 60 I got the email to say I would receive the echo dot code, but I never did get the link to redeem it. not having any...

Free Echo Dot Link does not work

I have received the email with the link, added it to basket, gone to checkout and it does not show free delivery and wants to charge the full cost of the Echo Dot to my credit card. It does not state zero balance or free delivery. HELP!.

Topcashback Not Tracking

Hi, I went through TopCashBack to order Full Fibre back in January 2023, and it did not track properly. I raised a claim with TopCashBack and provided S Order Number which was provide by a member on TT team in the communities. I have attached the res...

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24 Month Contract Renewal Pricing Discrepancy.

Last week, I received an email advising me that my 24 Month Fibre 900 Contract was coming to an end. The email presented me with an option to renew my 24 Month contract at a price of £39.95 per month and gave me a number to ring to order this:emailI ...

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Order Number

Hello, As I can see a number of other people have asked (but with no real solutions as far as I've seen yet), I also ordered Talk Talk Fibre 900 on the basis that I would get a £100 voucher. The date for that voucher to arrive has now passed and when...

Quidco Cashback

Hello, I took out a Fibre 150 package with TalkTalk in November 2023, purchasing it using Quidco as £50 cashback was advertised at the time. This has still not been paid out to me and is still showing as just Tracked on Quidco, please can you assist?...

Not received £100 Visa gift card after renewing over phone

I rang up on 30th January debating whether to leave talktalk but was offered a new deal with a £100 visa gift card which I accepted. I then waited 41 days with no voucher arriving… I rang back talktalk retention team who told me to email Hello@giftcl...

Mph1234 by First Timer
  • 446 Views
  • 4 replies
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Missing gift card

Is anyone else still waiting for a gift card months later? We signed up in October and we're still waiting for an email from Giftcloud.Our offer

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pagi99 by First Timer
  • 223 Views
  • 1 replies
  • 0 like

Quidco cashback declined after almost 2 years

Hi As with many similar threads here, I took out an FTTP connection in 2022 through a Quidco offer with £150 cashback, and it failed to track. I started a quidco cashback claim using the talktalk order number starting with an S - again as with other ...

Gift Card

Hi there,When setting up my new account, it was with a gift card that was supposed to be sent out after 90 days.I believe the account started in November 2023 but I have still received no gift card by post or email. I can see several threads with the...

wooseya by First Timer
  • 499 Views
  • 4 replies
  • 0 like