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Disappointing contract renewal options

KimJongIl
Conversation Starter
Private Message TalkTalk

‎19-02-2025 09:51 PM - edited ‎19-02-2025 09:52 PM

Message 2 of 2

My Fibre 65 contract expires at the end of March and I was looking forward to checking the offers, unfortunately the best I got available on my talktalk account is £30 Increasing to £33 from April 2025 then to £36 in April 2026.

 

A quick look at TalkTalk deals from a private browser and my neighbour's house number comes up with Fibre 65 for £28.00 a month Increasing to £31.00 from April 2026.

 

You'd think that TalkTalk would value a customer of 15 years. Are those deals negotiable or not worth spending ages on the phone and I'd be better of just switching providers? 

 

my offer.jpgnew customer offer.jpg
 
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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

on ‎19-02-2025 09:54 PM

Message 1 of 2

Give the loyalty team a call as they hold the best deals and you can negotiate what you want to pay for.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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