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on 29-08-2024 12:44 PM
I have not received any further information about the free Echo Dot offer since joining full fibre. My full fibre went live on 7-6-24. This is more than the 60 days stated in the terms and conditions of the offer.
Monday
Odd that you've not heard back, @Truman71.
I'll re-escalate this again.
Monday
I have still not heard anything. This has been going on for months....
on 20-11-2024 07:13 PM
I'll re-escalate this for staff attention, @Truman71.
on 20-11-2024 06:51 PM
It has been months and I have still not received an email with the details of how to claim my echo dot. I have provided all the information requested and not heard anything. What is going on????
on 10-09-2024 11:57 AM
HI Truman71
Do you have a confirmation email, the escalation has been denied as not valid.
If you can PM me the confirmation I can go back to the team.
on 09-09-2024 11:24 PM
I still haven’t heard anything from TalkTalk about the echo dot offer.
on 29-08-2024 12:58 PM
Hi Truman71
I have escalated this for you.
Regards