I have not received any further information about the free Echo Dot offer since joining full fibre. My full fibre went live on 7-6-24. This is more than the 60 days stated in the terms and conditions of the offer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
I'll re-escalate this for staff attention, @Truman71.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
It has been months and I have still not received an email with the details of how to claim my echo dot. I have provided all the information requested and not heard anything. What is going on????
