I had placed an order on 30/01/2025 for TalkTalk Full Fibre 900 via the TopCashBack website with cookies turned on and placing the order via the webpage redirected from the TopCashBack website as they had a £100 cashback offer. My TalkTalk fibre broadband services went live on 06/03/2025. There is nothing tracked on my TopCashBack account still. When I tried to log a missing cashback claim it requires a TalkTalk order number or account id beginning with N7, N8 or S0, followed by 7 digits. But the TalkTalk Account No I received is a 10 digit number without any character prefixes. Could you please let me know where I can find this on the TalkTalk MyAccount page or provide this information to me so that I can share it with TopCashBack to claim the cashback. Thanks.
