As it says in the title, I didn't get the bill until today, with the due date being yesterday. I trust Talktalk will take this into consideration when they go to slap an extra £15 on my next bill for late payment?
Like many other disabled people across the country I am very worried about the cuts to the welfare budget, if my disability benefits are going to be reduced I will be in a difficult situation where I will have to choose between eating that day or vis...
Hello, I'm new to TalkTalk, I just signed up for my online account today and noticed a couple of errors with regards to my name, I managed to resolve one of the issues via webchat but the other was to do with my direct debit, I've tried twice by webc...
Hello,My account still shows the old Broadband package even though the new go live date was 24th March and the engineer came and moved everything over.There seems to be a broadband boost added on which I did not ask for (I think this was added as our...
Hello I am aware that despite hearing issues meaning it is difficult for me to negotiate Renewal by telephone (via Loyalty and/or Retentions), help to do so is unavailable on the forum and never as good terms by live chat. However, I am hopeful, at l...
I only use broadband. No TV, no phone. And my internet speed is currently 156 mb. I pay £35.70 for Total due (including VAT) but it is the same price as a full fibre 500 or 525 mb package. Why am I paying the same price for a faster internet package ...
Three agents have previously promised a refund of £24 due to 3 previous charges of £8 for UK Calls Boost which I did not need or request. Last November my bill was reviewed and a new monthly charge of £27 only was agreed. Added to the bill however we...
Hi, Back in January this year, 2025, I had an email from TalkTalk saying that my bill will be increased to unless I opt for broadband only, removing my landline.I decided to opt for broadband only and notified them via the link provided.My recent bil...
I have now been charged twice for late payment although the bills have arrived after the payment date. We live in an area where we only get post once or twice per week. There seems no simple way to email an account manager and talk to them. I work ov...
Essentially I had a DD set up(around £24 for monthly bill) last payment taken in jan as per my banking app, I had another random amount set up as another DD (£9) which I cancelled via my banking app. I received emails saying that I’ve cancelled my DD...
My router was faulty. I contacted Talk Talk. After long chat on line they understood the problem and said they would send me a replacement. No charges were mentioned and now I have been charged £84.95 !!!I believe this is incorrect. How do I get this...
I have a problem, getting my online monthly bill.When I login to my account & click on the icon Bills & Payment, my bills, I just get a spinning circle, Loading... which never loads.Can someone look into for me?
hi there, i set up an extension to be paid for todays date but unfortunately i can’t make the payment and was wondering if you could set up another extension for 26/03/25 as i can definitely pay it then, thank you!
Hey, Any of the OCE’s have any ideas why I’m getting the below when accessing my account. Was able to login just as I can in here but I get this message in my account, new one on me 路♂️ asking for a friend… seems to be intermittent as well, you kn...
Giftcloud have confirmed twice that my incentive Gift card has been authorised to be sent but are just not sending it. I have messaged so many times but am now at a loss as to how to get it. They are the worst company that provide awful service. I'm ...
Hello, my transfer from TalkTalk to Vodafone Full Fibre should have taken place on 13 February, however the engineer did not show up and the transfer was postponed.The switch successfully took place on 18 February. However, on the same day TalkTalk c...
I have moved house, and i'm now with Virgin. However, TT keep charging me. I have cancelled my Direct Debit now, but they keep getting in touch. Is there anyone I can email (a real person, not the chat function)?
I am having a problem with understanding your process. I now understand that I might owe something but when I left I had a message to say what I would owe would be less than £1. I never received anything to pay this. The first contact from TT was yes...
Hi there, Could someone clarify this for me please? There seems to be a bit of confusion and conflicting advice out there and I haven't slept too well this week I'm currently paying £27.00 per month for Fibre 65. Today I've had an email to say it's...
I had placed an order on 30/01/2025 for TalkTalk Full Fibre 900 via the TopCashBack website with cookies turned on and placing the order via the webpage redirected from the TopCashBack website as they had a £100 cashback offer. My TalkTalk fibre broa...
I placed an order for Full Fibre 900 via TopCashBack as they had a £100 cashback offer, there is still nothing tracking on my TCB account even after the fibre install went live. I have tried to log a missing cashback claim but it needs an "order numb...
I log into my account to pay my final bill but it disappears saying unable to connect to server how else can I pay my bill as I have now received a red letter ?
How can I view my full bill online were it shows my home address as well or how do I go about getting paper Bill's to my house please
My broadband and phone services were disconnected on October 29th last year according to my account, though they were supposed to have been disconnected on October 3rd. Either way, I've been surprised to see that "bills" for £0.00 have been posted fo...
Can someone explain my nans bill? last month she had the same. she asked me to find out what was going on. receiving a bill that says £0.00. another question: why is the TalkTalk website so slow and unusable? i cant view anything about my NANS accoun...
