I have telephoned TalkTalk customer services more than once since leaving on 22 August 2024 to ask for my account to be closed completely.My final bill is paid in full. My account shows correctly as “Disconnected”.I’ve been told that my account can b...
Part of MyAccount not working. Bill
I can't view my bill online or on my phone, it just gives me loading page. I have emailed Talk Talk 12th sept with no reply. I can't find the online chat on website. Can anyone help before I call. Thanks.
HiI have had this account for several years and used recurring card payments. Through July and August I had several very confusing emails and text messages around issues with Talktalks recurring card payment systems (very confusing ones saying there ...
So i payed my bill last wk. 3 atemps talk talk have tried takeing money out when already payed . Now says i have a admin fee of £12 as not payed aparently . Not happy at all .
I have just received my first bill from Talk Talk after migrating from Shell. This is more than double my previous Shell bill and includes 3 elements:a monthly advance chargea charge to cover the cost between Talk Talk go live and the first bill (whi...
what is the phone number for speaking to a human being at Talk Talk ? what are the opening hours/days for customer service (talking to a human) ? why does the dimwitted "bot" keep telling me that the "experts" are currently busy and then terminating ...
I am leaving on 3rd Oct, full notice givenI am charged - Fast Broadband 23 Sept - 3rd Oct £7.56 (contract price, £12.08 otherwise)Fast Broadband 4th Oct - 22nd Oct £20.10 (out of contract price)£27.66 total Can you confirm I'll be refunded for the no...
I've been migrated from Shell but cannot view any details of my service. I was a previous talktalk user and can only see my old connection on my account.
Why cant I view my bill in my account ?
I am trying to access my latest bill, but all it tells me is "loading" and after awhile, just shuts down, any suggestions?
Migrated shell energy customerFailed debit order in August (some talk talk problem)"Charged" 12.50 quid for talk talk problem.Received email saying charge would be reversed as debit order failure was talk talk's problemReceived email saying pay manua...
Hi all what's the latest in bill paying do I need to pay a one off or can I now expect recurring payments all the details are in my account but it still gives the option to set up a payment regards
When I queried why my 1st monthly TT bill in August (following the transfer from Shell)l was £26.86 - £7.79 more than I was paying Shell each month (£19.07)-it was said to be because of an adjustment in the payment date so I had to pay that much more...
Hi there, I was on live chat a while ago now (9th August 2024) - I was promised a refund and that this would then be processed to my bank. I have never recieved this refund, please can you advise why and when I can expect this? I have attached photos...
I have tried to view my current and past bills in my account but nothing is viewable except the loading icon. Similarly, the live chat only shows the loading screen. It's almost as if TalkTalk doesn't want to be disturbed today.Any suggestions on how...
Hi, I renewed my contract with talk talk last month, just received my bill and it has additional charges on, I did agree to pay £27 a month, but the first bill is £39.62 one section is labelled “last months changes £2.67”but what exactly am I paying ...
After logging on successfully, have tried several times to view my bills and the page refuses to load. Likewise the Chat facility. Broadband connection and speed are fine on checking. No help from TalkTalk even on emailing them. Getting seriously ang...
Hi, I was previously a Shell customer, transferred to Talk Talk. My last payment in Shell was paid up to 19 August 2024. I have received my first bill, but the amount of 'Charges since you joined' is incorrect. It is charged from 12 Aug 24 - 07 Sep 2...
I am writing to formally dispute an incorrect bill I’ve received. My service with Talk Talk ended on the 15th of August, yet I have been billed until the 22nd of September. Despite numerous attempts to resolve this matter through your customer servic...
Hello... TalkTalk was forced onto me in April this year... the first communication I received from them was an email saying "Sorry you're leaving". That pretty much sums up TalkTalk. Since then I have received no bill, no indication I will ever recei...
Hi I have received your email with a bill of £43.07I have been overcharged by £22.58This not right
Hello,I was previously a Shell customer, transferred to Talk Talk. I paid my initial bill by bank transfer, but it does not yet show as credited to my Talk Talk account even though my bank has confirmed that the payment has been made. Talk Talk suppo...
My previous router stopped working and I was advised by the Talk Talk tech team that it needed replacing. I was assured that this would not cost me, and that I would get a return envelope to send the defunct router back. I received the new router but...
Double payment was taken of my account this month.can I get the second payment back. Richard Thompson