If you look at my account over the last 12mths, payment used to be taken around the 6th of each month. An additional payment was also taken at the end of August. Payment has been taken at the end of each month since then despite me contacting you twi...
Hi, I'm paying an early termination fee due to moving to a new house without fibre coverage from TalkTalk. The customer services person on the phone told me they'll be sending a return envelope for the router, it hasn't arrived in 2 weeks and I'm at ...
For months I have experienced poor connection where the wifi will drop out and come back. No matter how many router resets etc and chats with support, engineer visits etc it’s still happening, 5 days ago I decided to change to a new broadband company...
View my Bills is not working correctly. How can I contact the Tech Department either by email or phone number so I can report this issue directly to TalkTalk?
In My Account, the payment due date is (and has always been) the 5th of every month. Over the last few months, my direct debit has been taken on 4th July, 5th August, 29th August (September's payment?), 30th September (October's payment?) and will ne...
After having lots of problems I've left talktalk.Before leaving I started a new 24 month contract but then decided it wasn't for me so I gave notice to leave within the 14 day cooling off period.My final bill was £244.48 with termination chargeswhivh...
Dear talk talk,I hope this message finds you well. I have a tenant moving into the property on 21st October, and as my contract with Talk Talk has now ended, I would like to request that the account be closed on that date.Please confirm that the disc...
back in june 2025 had email from talktalk asking me to renew my contract which I did and it now runs until 23rd June 2027 now just received same type of email again which I do not understand why as its unneccessary as I have a live broadband contract...
I complained about August bill being paid early and was given the reason being the Bank Holiday. Fast forward to Sept bill which should have been generated for 29th and payment due 5th Oct, the money for this bill has been taken on 30th Sept what is ...
Normally my monthly payment is taken on or around the 6th of the month however you seem to have changed this - Payment on 4th JulyPayment on 5th AugustPayment on 29th AugustE-mail received to say next payment is due on 30th September. Why have you ta...
Been charged for two months service at my property, while there was no service at the property, talk talk fault.
Not able to log into My Account, no problem earlier but no luck now! Email and password OK but keeps stating technical fault.When I choose to log in password-less, codes sent to both email and phone show the same technical fault. I was told over the ...
I am trying to pay a Talk Talk bill, but cannot reach Talk Talk. Out of pure frustration, this channel seems to be my only option to reach Talk Talk when out of the country. The overseas contact number leave you hanging and has already cost me a fo...
On 25/06 I received an e-mail from TT with offers to extend my 150 VOIP contract which was due to expire on 04/08. Using TT chat line I accepted an offer to extend for 24 months at £27 per month and received appropriate contract docs. All fine and th...
When trying to make a one-off payment the button to proceed is greyed out. I'm still waiting for the direct debit to leave my account. Should I wait or contact customer support and make a payment over the phone?
Hi Anyone know why my bill was generated and taken out a week earlier than it normally does. My bills are usually generated around the end of the month and is set up to be paid for on the 5th of the next. This month however my bill generated on the 2...
Hello, I just want to know why my bill is £39 for this month. thanks
For some reason the Talk Talk on line account app wont accept payment.Tap confirm payment then nothing else happens.
I am out of contract with TT but am continuing for the time being on a rolling basis. As such, my package (broadband/phone/unlimited calls) is calculated at £49.67 per month. However, I benefit from a bill adjustment which is generally £3.44 per mont...
The website and my account seem to be working normally except that I cannot "view bills". They just do not load!
My contract is coming to an end and I decided to start a new 24mth contract. Initially I attempted this through the link on an email sent to me and it all looked to be completed, contract and terms sent over. But a week later I was still getting emai...
I've been a TalkTalk OneTel customer for as long as I can remember. My records go back as far as early 2000's but I don't know exactly when I joined. I have had their over-ride service since that point (Around 25 years now!) and still use it (althoug...
Having been out of contract on Fast Broadband for a while, paying about £46 per month, I spoke to the loyalty team was offered a 24 month contract at £28. We discussed upgrade options, and I opted for Fibre 500 at £30. In my latest bill, at the end o...
Talk talk ain't the best I've been with a few providers but they make it harder as a customer to access your account countless numbers access to gain your details poor service and when you need too speak to them sorry they need to understand that the...
The system will not let me make a one-off payment ??